Logistics Analyst

Johnson Controls; Basildon; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Johnson Controls is seeking a Logistics Coordinator to lead international export and import shipments, manage drop-ship activities and coordinate with freight forwarders and carriers. The role emphasizes compliance with customs and trade regulations while optimizing costs and service levels across global markets.

You will collaborate with customers, suppliers, and internal teams to ensure accurate documentation and timely delivery of spare parts and compressors in a fast-paced international

Qualifications

• Experience in freight forwarding, transportation, logistics, or international trade operations.
• Solid understanding of import/export processes and freight documentation.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage international export shipments of spare parts and compressors to customers worldwide.
• Coordinate import shipments from global suppliers to ensure timely delivery.
• Organize and manage drop shipment activities across regions.
• Prepare and review shipping and customs documentation for international transport.
• Serve as main contact for freight forwarders, carriers, and brokers.
• Monitor shipment status and communicate updates to customers and internal teams.

Skills

Freight forwarding

Logistics coordination

Import/export operations

Customer service

Problem solving

Microsoft Office

Tools

Oracle ERP

Excel

Job description

At Johnson Controls, our global supply chain plays a critical role in delivering products and services to customers around the world. As a Logistics Coordinator, you will be responsible for managing international transportation activities, ensuring the efficient, compliant, and cost-effective movement of spare parts and compressors across global markets. This is an exciting opportunity for a logistics professional who enjoys working in a fast-paced international environment, collaborating with customers, suppliers, freight partners, and internal stakeholders to deliver exceptional service and operational excellence.

What You Will Do

• Manage international export shipments of spare parts and compressors to internal and external customers worldwide.
• Coordinate import shipments from global suppliers, ensuring timely and accurate delivery.
• Organize and manage drop shipment activities across multiple regions.
• Prepare, review, and issue shipping and customs documentation required for international transportation.
• Act as the primary point of contact for freight forwarders, carriers, customs brokers, and logistics service providers.
• Communicate shipment status, delivery updates, and transportation-related information directly with customers and internal stakeholders.
• Ensure all import and export activities comply with applicable trade regulations, customs requirements, and company compliance standards.
• Monitor transportation performance and benchmark freight rates across logistics providers to support cost optimization initiatives.
• Identify and implement improvements to local logistics processes and transportation solutions.
• Support continuous improvement initiatives aimed at enhancing service levels, efficiency, and supply chain performance.

How You Will Do It

Build strong working relationships with freight carriers, suppliers, customers, and internal teams. Proactively manage shipment exceptions, delays, and transportation challenges to minimize business impact. Ensure accurate and timely preparation of shipping documentation and records. Maintain a high level of attention to detail when managing compliance, customs, and transportation requirements. Analyze logistics performance and identify opportunities for operational improvements and cost savings. Prioritize multiple shipments and competing deadlines while maintaining service quality. Collaborate effectively across functions including customer service, procurement, warehouse operations, and trade compliance teams.

What We Look For

• Required Experience in freight forwarding, transportation, logistics, shipping, or international trade operations.
• Solid understanding of import and export processes, including shipping documentation, goods flow, and information flow.
• Knowledge of transportation and logistics principles.
• Familiarity with international shipping regulations and trade compliance requirements.
• Strong customer service and stakeholder management skills.
• Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
• A proactive, results-oriented approach with excellent problem-solving abilities.
• Ability to work both independently and as part of a collaborative team.
• Strong written and verbal communication skills in English.
• Preferred Experience within a freight forwarding, manufacturing, industrial, or supply chain environment.
• Air freight experience.
• Knowledge of customs procedures and international trade regulations.
• Experience working with ERP systems, particularly Oracle.
• Exposure to freight cost analysis, carrier performance management, or transportation optimization initiatives.
• Understanding of spare parts logistics or aftermarket supply chain operations.

Why Join Johnson Controls?

• Exposure to global supply chain and logistics operations.
• Opportunities to collaborate with international teams and stakeholders.
• A role with end-to-end ownership and visible business impact.
• Continuous learning and professional development opportunities.
• A collaborative and inclusive work environment that values new ideas and continuous improvement.
• The chance to contribute directly to improving customer experience and supply chain performance worldwide.

#LI-DD1 #LI-Hybrid

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.