Logistics Administrator: Delivery Scheduler & Customer Service

Brook Street; Crick; On-site; GBP 21,000 - 28,000; Full time

Job summary

Brook Street is seeking a dedicated Logistics Administrator in Crick/Rugby to support transport and logistics operations. You will ensure excellent customer service and maintain accurate records while assisting day-to-day logistics processes.

The role involves coordinating deliveries, managing orders, and providing administrative support in a fast-paced environment. Full training is provided and a UK driving licence is required.

Qualifications

• Strong administration and organisational skills.
• Excellent attention to detail.
• Confident verbal and written communication skills.
• Professional approach to customer service.
• Ability to manage multiple tasks and deadlines.
• Full UK Driving Licence.

Responsibilities

• Processing and managing customer orders accurately and efficiently
• Coordinating deliveries, collections, and transport schedules
• Liaising with customers, drivers, and internal teams
• Maintaining accurate records using internal logistics systems
• Ensuring compliance with company procedures and relevant regulations
• Managing correspondence via telephone and email
• Providing general administrative support to the wider team
• Supporting the efficient day-to-day operation of the department

Skills

Administration

Organisational skills

Attention to detail

Verbal communication

Written communication

Customer service

Multi-tasking

Microsoft Office

Driving Licence

Tools

Microsoft Outlook

Excel

Logistics management systems

Job description

Brook Street is seeking a dedicated Logistics Administrator in Crick/Rugby to support transport and logistics operations. You will ensure excellent customer service and maintain accurate records while assisting day-to-day logistics processes.

The role involves coordinating deliveries, managing orders, and providing administrative support in a fast-paced environment. Full training is provided and a UK driving licence is required.