Logistics Administrator Apprentice

Streamline Services Consultancy Limited; Stanford-le-Hope; On-site; GBP 18,000 - 23,000; Full time

Job summary

Streamline Recruitment in Stanford-le-Hope is seeking a Logistics Administrator Apprentice to join a busy logistics operation. You will gain hands-on experience in coordinating bookings, maintaining records, and supporting daily container movements.

The role offers on-the-job training, a development path in transport and logistics, and exposure to customer service, administration and operations. You will work Mon-Fri 08:30-17:30 and must have your own transport.

Qualifications

• Willingness to learn and develop skills in logistics, administration and customer service.

Responsibilities

• Respond to day-to-day enquiries from customers, drivers and colleagues.
• Coordinate export bookings and carry out vessel and booking checks.
• Assist with communication between shipping lines, depots and operators.
• Monitor shared email inboxes and respond to queries.
• Update customer systems, portals and internal records.
• Check booking information and verify container details.
• Maintain accurate operational records and customer information.
• Provide administrative support to planners, operators and drivers.
• Support wider team with office tasks and daily operations.
• Participate in training to learn transport and logistics processes.

Skills

Communication

Organisation

IT literacy

Teamwork

Customer focus

Time management

Job description

Streamline Recruitment is currently recruiting for a Logistics Administrator Apprentice to join a busy logistics operation based in Stanford-le-Hope.

This is an excellent opportunity for an enthusiastic and organised individual looking to start their career in the transport and logistics industry. You will receive on-the-job training and support while developing valuable customer service, administration and operational skills within a fast‑paced team.

The Role

Working alongside experienced members of the customer service and operations teams, you will learn how to coordinate bookings, maintain accurate records and support the day-to-day movement of containers.

You will develop your communication, organisation and problem-solving skills while gaining practical experience in logistics administration, customer service and transport operations. Full training will be provided, making this an ideal opportunity for someone keen to learn and build a long‑term career in the industry.

Key Responsibilities

• Respond to day-to-day enquiries from customers, drivers and internal colleagues, with guidance from the team.
• Learn how to coordinate export bookings and carry out vessel and booking checks.
• Assist with communication between shipping lines, depots and transport operators.
• Monitor shared email inboxes and help respond to customer queries.
• Learn how to update customer systems, portals and internal records.
• Check booking information and verify container-related details.
• Maintain accurate and up-to-date operational records and customer information.
• Provide administrative support to planners, operators and drivers.
• Help resolve customer queries and ensure information is passed to the appropriate departments.
• Support the wider team with general office administration and daily operational tasks.
• Take part in training and development to build knowledge of transport, logistics and customer service processes.

Due to site location you must have your own transport to get to work.

The ideal candidate will have:

• A positive attitude and willingness to learn new skills.
• Good communication skills, both written and verbal.
• Strong organisational skills and attention to detail.
• Basic IT skills and confidence using computers.
• The ability to work as part of a team and follow instructions.
• A professional and customer-focused approach.
• The ability to manage tasks, meet deadlines and ask for support when needed.

What You'll Gain

• Practical, hands‑on experience within a busy logistics operation.
• Training in customer service, administration and transport coordination.
• The opportunity to learn about export bookings, shipping lines and container movements.
• Support and guidance from experienced colleagues.
• The chance to develop transferable skills and build a long‑term career in logistics.

Monday – Friday 08:30-17:30

£18-22,600

If you are looking to begin your career in logistics and want to gain valuable experience while learning on the job, this could be the ideal opportunity for you.