Logistics Account Manager | Client Partnerships & Ops

JINGDONG Logistics; Bedford; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Supportive workplace culture

Job summary

JINGDONG Logistics in Bedford is seeking an Account Manager to maintain client relationships and ensure satisfaction. The role involves serving as a liaison between clients and internal teams and conducting business reviews for operational improvements.

The ideal candidate will have experience in customer relationship management, effective communication skills, and problem-solving abilities. Join a dynamic team that values collaboration and inclusive workplace culture.

Qualifications

• Experience in maintaining relationships with clients to ensure satisfaction.
• Skills in coordinating with internal teams effectively.
• Ability to conduct business reviews with clients.

Responsibilities

• Maintain and strengthen relationships with clients.
• Serve as liaison between clients and internal teams.
• Conduct regular business reviews with clients.
• Help clients resolve order exceptions and verify logistics tracking.

Skills

Customer relationship management

Communication

Problem-solving

Job description

JINGDONG Logistics in Bedford is seeking an Account Manager to maintain client relationships and ensure satisfaction. The role involves serving as a liaison between clients and internal teams and conducting business reviews for operational improvements.

The ideal candidate will have experience in customer relationship management, effective communication skills, and problem-solving abilities. Join a dynamic team that values collaboration and inclusive workplace culture.