Logistic Controller

Panku Food; Acton; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Apprentice program

Wellbeing benefits

Annual discretionary bonus

Life Assurance

Income protection

Private medical plan

Discount platform (retail, cinema, gym

50% food discount

Sustainability initiatives

Trips to Japan (awards)

Job summary

Taiko is expanding its logistics team in Acton, UK. You will own all import and export activity, ensure compliance with UK, EU and international trade and food safety regulations, and manage relationships with freight forwarders and customs agents.

You should have proven logistics experience, strong Excel skills, ERP/WMS familiarity, and a continuous improvement mindset; Lean/Six Sigma is a bonus. This role offers growth and impact across the supply chain.

Qualifications

• Proven experience in logistics, import/export or supply chain.
• Strong knowledge of international trade, customs compliance and Incoterms.
• Experience managing freight forwarders, 3PLs and logistics partners.
• Comfortable with ERP/WMS systems and data; Excel skills essential.
• Lean / Six Sigma experience is a bonus.

Responsibilities

• Own all import and export activity—documentation, compliance, freight and delivery.
• Ensure shipments meet UK, EU and international trade and food safety regulations.
• Build relationships with freight forwarders, hauliers and customs agents.
• Monitor shipments, troubleshoot delays and keep operations moving.
• Oversee flow of goods from supplier to production and to customer.
• Collaborate with warehouse teams to improve stock accuracy and efficiency.
• Track KPIs such as delivery time, cost and inventory.
• Support peak periods, product launches and promotions.
• Lead process improvement to reduce waste and boost performance.
• Use data to identify opportunities and drive smarter ways of working.

Skills

Logistics experience

Import/Export

Supply chain management

ERP/WMS experience

Excel skills

Negotiation

Lean / Six Sigma bonus

Tools

ERP/WMS software

Job description

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK.

About You:

You’re someone who takes ownership and makes things happen:

• Proven experience in logistics, import/export or supply chain (FMCG or food manufacturing is a big plus)
• Strong knowledge of international trade, customs compliance and Incoterms
• Experience managing freight forwarders, 3PLs and logistics partners
• Comfortable working with ERP/WMS systems and data (Excel skills essential)
• A natural problem-solver with strong organisational and negotiation skills
• Confident communicating and influencing across teams and stakeholders
• A continuous improvement mindset (Lean / Six Sigma experience is a bonus)

Key Responsibilities:

• Imports & Exports
• Own all import and export activity — documentation, compliance, freight and delivery
• Ensure shipments meet UK, EU and international trade and food safety regulations
• Build strong relationships with freight forwarders, hauliers and customs agents
• Monitor shipments, troubleshoot delays and keep everything moving
• Logistics & Warehouse Operations
• Oversee the flow of goods from supplier to production and factory to customer
• Work closely with warehouse teams to improve stock accuracy and efficiency
• Track and drive performance through KPIs (delivery, cost, turnaround, inventory)
• Support peak periods, product launches and promotional planning
• Lead initiatives to streamline processes, reduce waste and improve performance
• Use data to identify opportunities and drive smarter ways of working
• Collaborate with Supply Chain, Production, Procurement and Quality teams
• Deliver clear reporting and insights to support business decisions

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We’re committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 3700 locations globally From Hawaii to Aberdeen

Our Values

• Own it, Care About it, Make it Exceptional, Win Together

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...