Locum Contact Centre Operator

Seven Group Holdings Limited; Shrewsbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working hours

Competitive pay rates

Skill development

Networking opportunities

Job summary

Seven Group Holdings Limited in Shrewsbury is seeking a motivated Temporary Locum Contact Centre Operator to join a vibrant customer service team on a full-time basis. You will handle calls, provide accurate information, and maintain databases to support smooth service delivery.

Relocate to Shrewsbury and enjoy a town with rich history while building your career in a dynamic environment where no two days are the same, with flexible hours and opportunities to grow your skillset.

Responsibilities

• Answer incoming calls and handle customer inquiries efficiently and professionally
• Provide accurate information and solutions to customer queries, ensuring a high level of satisfaction
• Update and maintain customer databases with meticulous attention to detail
• Collaborate with team members to optimize service delivery and improve customer interactions
• Support the resolution of any service-related issues by liaising with relevant departments

Job description

Dive into the world of locum work and take on an exciting opportunity to join a vibrant team in the picturesque town of Shrewsbury. We are searching for a motivated Temporary Locum Contact Centre Operator to support our thriving customer service hub. Whether you prefer flexibility or are seeking a new adventure in your career, this role offers the perfect blend of both in a Full-time position.

Perks and benefits

• Flexible working hours to ensure you maintain a healthy work-life balance while choosing shifts that best suit your lifestyle
• Competitive pay rates, providing you with the opportunity to earn while gaining valuable experience
• Enhance your skill set in a dynamic environment where no two days are the same, helping you develop a diverse set of skills
• Networking opportunities with a wide range of professionals, expanding your career possibilities

What you will do

• Answer incoming calls and handle customer inquiries efficiently and professionally
• Provide accurate information and solutions to customer queries, ensuring a high level of satisfaction
• Update and maintain customer databases with meticulous attention to detail
• Collaborate with team members to optimize service delivery and improve customer interactions
• Support the resolution of any service-related issues by liaising with relevant departments

Shrewsbury is not just a place to work; it's a fantastic place to live. With its stunning medieval architecture, vibrant community spirit, and an array of delightful cafes and shops, it's a town that offers both charm and opportunity. Enjoy easy access to beautiful countryside landscapes and a rich history that is evident around every corner. Relocate to Shrewsbury and experience all it has to offer alongside a fulfilling career as a Locum Contact Centre Operator.