Location Manager

Anchor Hanover; Windsor; On-site; GBP 24,000 - 29,000; Part time

Job summary

An established industry player is seeking a Location Manager to oversee rented housing. This role involves managing properties, supporting residents, and collaborating with various departments. The ideal candidate will excel in relationship management and communication, ensuring residents feel secure and valued. Join a mission-driven organization dedicated to providing independence and security for older adults, with opportunities for personal and professional growth. If you are passionate about making a difference in the community, this is the perfect opportunity for you.

Benefits

Gym, fitness, and wellbeing discounts

Mental health support

Flexible working options

Pension plan with employer contributions

Financial advice, loans, and life assurance

Shopping, holiday, and technology discounts

Personal and professional development programs

Online learning resources

Opportunities for progression

Qualifications

• Experience in housing or care preferred but not essential.
• Willingness to learn and adapt to changing situations.

Responsibilities

• Manage properties and support residents to live independently.
• Address resident issues proactively and maintain trust.
• Ensure safety through health and safety checks.

Skills

Relationship Management

Communication Skills

Problem-Solving

Resilience

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location Manager - Rented Housing

Location: Pollard Close

Hours: 21 hours per week

Salary: Up to £29,000 per annum pro rata

About the role

Working with different individuals every day, a Location Manager's job is varied, and no two days are the same. You will connect with our communities in various ways, managing property matters, tenancy issues, and relationships with residents.

The role involves working with multiple departments, so confidence in managing relationships with stakeholders and partners is essential.

Responsibilities include:

• Managing properties and supporting residents to live independently
• Letting properties, managing rent accounts, handling anti-social behaviour, and ensuring repairs are completed
• Listening to residents and addressing issues proactively
• Taking ownership of complaints, investigating thoroughly, and keeping residents informed
• Maintaining resident trust through effective communication and service delivery
• Managing budgets and service charge accounts, ensuring high standards in maintenance and repairs
• Ensuring safety through health and safety checks and risk assessments
• Supporting residents with external agencies to access appropriate services
• Encouraging social inclusion through community events

For a full job description, please visit: https://bit.ly/3X1HdXz

Why join Anchor?

Our mission is to provide older people with independence and security within a supportive community. We manage over 54,000 homes across more than 1,500 locations, dedicated to creating homes where residents love to live in later life.

We value great people who ensure smooth operations and share our passion for creating welcoming homes. If you share these values, Anchor is an excellent place to develop your career.

Candidate profile

Our residents are central to our work. We seek individuals who value relationship management and communication skills. Experience in housing or care, especially with vulnerable groups, is preferred but not essential. The right attitude, resilience, problem-solving skills, and a willingness to learn are crucial.

About Anchor's Housing Service

Visit: https://bit.ly/4d1TKke for details on typical roles and role profiles.

Why work with us?

Anchor is England's largest not-for-profit provider of care and housing for older adults. Every penny we make is reinvested into our residents, staff, and facilities, ensuring high standards of care, competitive wages, and ongoing development opportunities.

Employee benefits

Health & happiness

• Gym, fitness, and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan with employer contributions
• Financial advice, loans, and life assurance
• Shopping, holiday, and technology discounts

Career development

• Personal and professional development programs
• Online learning resources
• Opportunities for progression

Visit: https://anchorbeingwell.co.uk/ to learn more about our benefits.

Diversity and inclusion

We celebrate diversity and are committed to equal opportunity. Our networks and schemes support LGBT+ inclusion, disability, race, and ethnicity. We are members of several inclusive organizations and pledge schemes, reflecting our commitment to an inclusive workplace.