Location Manager

Anchor Hanover; Amesbury; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

24/7 mental health support

Pension plan with up to 10% employer

Free life assurance (3× your annual)

Discounts on shopping, holidays, etc.

Job summary

Anchor Hanover in Amesbury is seeking a Housing Location Manager to help older residents enjoy independence within our communities at The Cloisters and Countess Court. This full-time, permanent role splits time between the two sites and offers a salary of £29,870.

You will manage properties, support residents, handle lettings and rent accounts, ensure repairs, and build trusting relationships through clear communication. We value DBS checks, safeguarding, and dedication to high-quality care.

Qualifications

• Resilient, problem-solving mindset with ownership.
• Strong organisational skills and clear resident communication.
• Genuine passion for supporting older people to live independently.
• Able to complete an enhanced DBS check.

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receive support.

Skills

Resilient, problem-solving mindset

Strong organisational skills

Clear communication with residents

DBS check readiness

Job description

Location: The Cloisters and Countess Court, Amesbury

Contract: Full-time | Permanent

Working Pattern: You'll split your time equally between The Cloisters and Countess Court

Salary: £29,870

A career as a Housing Location Manager - sometimes known as a Scheme Manager or Estate Manager - is all about helping older people enjoy independence, security and a sense of belonging within a community.

The role:

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receive support.

Who we're looking for

Whether you've previously worked as a Housing Location Manager, or in another people-focused role, we welcome transferable skills from a range of sectors. Ultimately, we want to see people with:

• A resilient, problem-solving mindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.
• Able to complete an enhanced DBS check.

Your Wellbeing, Your Future, Your Career

• 24/7 mental health, counselling and wellbeing support
• Buy & Sell additional holiday + flexible access to earned pay (Stream)
• Strong pension plan with up to 10% employer contributions
• Free Life Assurance (3× your annual salary) and optional Health Cash & Dental Plans
• Everyday savings across supermarkets, leisure, family and lifestyle retailers

Anchor - A Great Place To Work

Anchor is England's largest not-for-profit provider of care and housing for older people. We offer homes across more than 1,500 locations nationwide, managing 54,000 properties for people aged 55 and above.

Our ambition is simple: to help people enjoy a home they love in later life.

Because we're not-for-profit, every pound we make is reinvested in our residents, our colleagues and our homes - supporting high-quality care, fair pay, ongoing development and great places to live.

Inclusion is central to everything we do. Our active networks for disability, LGBTQ+, race/ethnicity, unpaid carers, and allyship help shape our organisation and challenge barriers. We proudly adhere to external standards like Gold Standard Inclusive Employer, Menopause Friendly and Stonewall Diversity Champion.

Anchor - a great place to work

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan - contribute between 4% and 8% and we'll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.