Location Manager

Anchor Hanover Group; United Kingdom; On-site; GBP 27,000 - 33,000; Part time

Benefits offered by this job

Mental health support

Earned pay access

Pension contributions

Life insurance

Health & dental plans

Staff discounts

Job summary

Anchor Hanover Group is seeking a Housing Location Manager in Margate to oversee properties, support residents, and ensure smooth day-to-day operations within the community.

The role emphasizes fair handling of tenancy issues, prompt repairs, and proactive communication to help older residents maintain independence and a sense of belonging.

Qualifications

• Resilience and problem-solving mindset with ownership.
• Strong organisational skills to manage varied responsibilities and communicate clearly with residents.
• Genuine passion for supporting older people to live independently and fulfilling lives.

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receives support.

Skills

Resilience

Problem-solving

Organisational skills

Clear communication

Resident support

Job description

HousingLocationManager
Location:Queens Court, Margate
Contract:Part-time, Permanent
Working Pattern: 25 per week
Salary:Up to £29,870 per annum, pro rata

A career as a Housing Location Manager-sometimes known as a Scheme Manager or Estate Manager-is all about helping older people enjoy independence,securityand a sense of belonging within a community.

The role:

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti‑social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication andquickresolutions.
• Completecompliance,healthandsafety checks,andrisk assessments, collaborating with internal teams and external agencies to ensure residents receivesupport.

Who we’re looking for

Whether you’ve previously worked as a Housing Location Manager, or in another people-focused role, we welcome transferable skills from a range of sectors. Ultimately, we want to see people with:

• A resilient,problem-solvingmindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Your Wellbeing, Your Future, Your Career

• 24/7 mental health, counselling and wellbeing support
• Buy& Selladditional holiday + flexible access to earned pay (Stream)
• Strong pension plan with up to 10% employer contributions
• FreeLifeAssurance(3×your annualsalary) and optional Health Cash & Dental Plans
• Everyday savings across supermarkets, leisure, family and lifestyle retailers

Anchor –A GreatPlaceToWork

Anchor is England’s largest not-for-profit provider of care and housing for older people.We offer homes across more than 1,500 locations nationwide, managing 54,000 properties for people aged 55 and above.

Our ambition is simple: to help people enjoy a home they love in later life.

Becausewe’renot-for-profit, every pound we make is reinvested in our residents, ourcolleaguesand our homes-supporting high-quality care, fair pay, ongoingdevelopmentandgreat placesto live.

Inclusion iscentral to everything we do.Our active networks for disability, LGBTQ+, race/ethnicity, unpaid carers, and allyship help shape our organisation and challenge barriers. We proudly adhere to external standards like Gold Standard Inclusive Employer, Menopause Friendly and Stonewall Diversity Champion.