Location Manager

Anchor Hanover Group; Amesbury; Hybrid; GBP 18,000 - 30,000; Full time

Benefits offered by this job

24/7 mental health support

Buy & Sell extra holiday (Earned pay)

10% employer pension contributions

Life Assurance (3x salary)

Health & Dental plans

Job summary

Anchor Hanover Group in Amesbury is seeking a Housing Location Manager to oversee two communities, The Cloisters and Countess Court, ensuring residents live independently and safely. This role balances letting properties with rent accounts and responsive issue resolution, while coordinating repairs and safety checks.

You will build trusted relationships with residents and collaborate with internal teams to deliver high-quality support, with DBS clearance required and a focus on wellbeing.

Qualifications

• Experience in housing/location management or people-focused roles.
• Able to complete an enhanced DBS check.
• Able to manage varied responsibilities and communicate clearly with residents.

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receive support.

Skills

Resilient, problem-solving mindset

Strong organisational skills

Clear communication with residents

Passion for supporting older people to

Job description

Location: The Cloisters and Countess Court, Amesbury
Contract: Full-time | Permanent
Working Pattern: You’ll split your time equally between The Cloisters and Countess Court
Salary: £29,870

A career as a Housing Location Manager-sometimes known as a Scheme Manager or Estate Manager-is all about helping older people enjoy independence,securityand a sense of belonging within a community.

The role:

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti‑social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow‑up and communication.
• Build trusted relationships with residents through proactive listening, clear communication andquickresolutions.
• Completecompliance,healthandsafety checks,andrisk assessments, collaborating with internal teams and external agencies to ensure residents receivesupport.

Who we’re looking for

Whether you’ve previously worked as a Housing Location Manager, or in another people-focused role, we welcome transferable skills from a range of sectors. Ultimately, we want to see people with:

• A resilient,problem-solvingmindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.
• Able to complete an enhanced DBS check.

Your Wellbeing, Your Future, Your Career

• 24/7 mental health, counselling and wellbeing support
• Buy& Selladditional holiday + flexible access to earned pay (Stream)
• Strong pension plan with up to 10% employer contributions
• FreeLifeAssurance(3×your annualsalary) and optional Health Cash & Dental Plans
• Everyday savings across supermarkets, leisure, family and lifestyle retailers

Anchor –A GreatPlaceToWork

Anchor is England’s largest not-for-profit provider of care and housing for older people.We offer homes across more than 1,500 locations nationwide, managing 54,000 properties for people aged 55 and above.

Our ambition is simple: to help people enjoy a home they love in later life.

Becausewe’renot-for-profit, every pound we make is reinvested in our residents, ourcolleaguesand our homes-supporting high-quality care, fair pay, ongoingdevelopmentandgreat placesto live.

Inclusion iscentral to everything we do.Our active networks for disability, LGBTQ+, race/ethnicity, unpaid carers, and allyship help shape our organisation and challenge barriers. We proudly adhereto external standards like Gold Standard Inclusive Employer, Menopause Friendly and Stonewall Diversity Champion.