Acute Operational Manager

NSFT; King's Lynn; On-site; GBP 60,000 - 70,000; Full time

Job summary

Norfolk and Suffolk NHS Foundation Trust in West Norfolk is seeking an inspirational Operational Manager to lead acute services, focusing on patient care, quality and equity. You will drive performance, develop teams and collaborate with partners to deliver outstanding outcomes for service users.

The post requires senior management experience in clinical services, strategic planning and a commitment to equality and inclusion, with the ability to engage staff and stakeholders across the locality.

Job description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.

Job overview

Do you have a track record of providing inspirational leadership and service delivery? NSFT are recruiting an Operational Manager for our acute services in West Norfolk.

We are looking to appoint an individual who has a passion for their work and a track record of achievement in influencing colleagues and partners to deliver high quality care and performance. We want inspirational and compassionate leaders who will develop their teams to provide outstanding care.

Our Future Leadership Structure sees our clinical teams working more closely with partners at place level alongside strengthening clinical and professional leadership. We are developing a clinical transformation programme alongside our partners to enhance the clinical outcomes our service users experience as well as continuing to improve experience of care.

If you have a reputation for leadership, people development, quality and improvement alongside a passion for improving outcomes with a focus on equity and inclusion to ensure that mental health provision has parity across our partners, then please do consider applying.

Main duties of the job

As Acute Operational Manager, you will work closely with the Locality Leadership Team to ensure that high quality care is delivered within your services and will provide professional leadership to the Locality workforce.

You will promote a culture of learning and openness and ensure staff have the knowledge, capability, systems and support to deliver evidence based care and embed lessons learned in practice for the improvement of patient experience.

We are determined to create a safer, kinder and better organisation.

The post holder will be expected to fully support with the strategic and operational planning and delivery for their designated specialist service area(s) within the locality and to be responsible for the effective day‑to‑day operational issues arising within the service. They will lead the services using engagement and communication skills to ensure that NSFT is truly embodying the Trust Values.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Person specification

Qualifications

• Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
• Recognised postgraduate management qualification or equivalent experience.
• Masters level education or demonstrable equivalent experience

Experience

• Significant experience working within and Managing clinical services
• Significant general and operational management experience to include the management of a large multi-disciplinary group of staff – part of which to have been in the NHS
• Working in mental health

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.