Community Team Manager

NSFT; King's Lynn; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Training programmes

Career progression

Annual leave 27–33 days

NHS discounts

Job summary

Norfolk and Suffolk NHS Foundation Trust is seeking a Community Team Manager for the West Norfolk Community Mental Health Team, based at Chatterton House. You will provide operational leadership to a multidisciplinary team delivering safe, recovery-focused care for adults with complex mental health needs.

The role requires visible leadership to drive performance, workforce management, governance and service improvement, while collaborating with partners to achieve positive outcomes for service

Qualifications

• Nursing degree or HCPC registration.
• Ongoing professional development toward degree level.
• Experience at a senior clinical level including staff management.
• Experience leading in a mental health care environment.
• Experience with complex case management.

Responsibilities

• Provide visible, compassionate leadership for the West Norfolk Community Mental Health Team.
• Lead day-to-day operational delivery, ensuring safe, effective and recovery-focused care.
• Support and develop a multidisciplinary workforce, promoting staff wellbeing and development.
• Ensure caseload management, workload allocation and capacity planning.
• Maintain robust clinical governance, risk, safeguarding and incident reporting.
• Collaborate with service users, carers, primary care and voluntary sector partners for integrated care.
• Lead service improvement and transformation initiatives to implement best practice.

Skills

Leadership

Staff management

Clinical governance

Risk management

Service improvement

Multidisciplinary

Education

Nursing degree

HCPC registered

Job description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.

Job overview

An exciting opportunity for a Community Team Manager has arisen with the West Norfolk Community Mental Health Team, based at Chatterton House. The team is supported by two Community Team Managers so you will work closely with another Community Team Manger.

We are seeking an enthusiastic and dynamic individual to join our team. This role provides operational leadership to a multidisciplinary Community Mental Health Team, ensuring the delivery of safe, effective and recovery-focused care for adults with complex mental health needs. The post holder is responsible for team performance, workforce management, clinical governance, patient flow, risk management and service improvement, working collaboratively with internal and external partners to achieve positive outcomes for service users and carers. They will promote high standards of quality, staff wellbeing and continuous improvement in line with organisational objectives and professional standards.

Main duties of the job

The successful candidate will be expected to provide visible, compassionate and effective leadership for the West Norfolk Community Mental Health Team, maintaining a strong presence across the service and fostering a positive culture of engagement, accountability and continuous improvement.

You will lead and manage the day-to-day operational delivery of the Community Mental Health Team, ensuring the provision of safe, effective and recovery-focused care.Support, supervise and develop a multidisciplinary workforce, promoting staff wellbeing, professional development and high-quality clinical practice.

You will ensure appropriate caseload management, workload allocation, capacity planning and workforce deployment to meet service demand safely and effectively.

You will maintain robust clinical governance processes, including risk management, safeguarding, incident reporting, quality assurance and compliance with organisational policies.

You will work collaboratively with service users, carers, primary care, acute services, social care and voluntary sector partners to deliver integrated, person-centred care.

You will lead service improvement and transformation initiatives, supporting the implementation of best practice and innovation across the team.

You will act as a professional role model and ambassador for the organisation's values, promoting equality, inclusion, learning and high standards of patient care.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Detailed job description and main responsibilities

Some of the benefits you can expect:

• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• NHS discounts and many more.

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Experience

• Able to demonstrate experience at a senior clinical level including staff management / supervision experience.
• Evidence of providing leadership in a Mental Health care environment including service development.
• Previous experience of working with Complex case management.

Qualifications

• Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered
• Ongoing professional development working towards degree level

YOUR APPLICATION

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.