Locality Manager, Emergency Medical Service (Ems) - Internal

Welsh Ambulance Services; Barry; On-site; GBP 55,000 - 75,000; Full time

Job summary

Welsh Ambulance Services seeks a Locality Manager, Emergency Medical Service (EMS), based in Barry, South Wales.

The role reports to the Service Manager, EMS, providing leadership to Operations Managers and translating strategy into local delivery plans to ensure effective service delivery.

Qualifications

• Masters level in health service management or equivalent.
• ILM Level 4 in Leadership and Management.
• Current Silver/Tactical Commander qualification (can be achieved post-entry).
• Evidence of continued professional development.

Responsibilities

• Provide leadership to Operations Managers and be the Locality’s operational point of contact for external stakeholders.
• Translate organisational strategy into local delivery plans.
• Act as Tactical Commander and participate in on-call roster.

Skills

Health service management

Leadership

Strategic planning

Stakeholder engagement

On-call / Tactical Commander

Change management

Education

Masters level in health service management

ILM Level 4 in Leadership and Management

Full UK driver’s licence

Job description

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE TRUST

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO NATURE OF THE SERVICE

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

We are looking to recruit a Locality Manager, Emergency Medical Service (EMS). Based in Barry, South Wales.

12 Month Secondment

Shortlisted Candidates will be invited to interview on 12th November 2026 - Pentwyn Cardiff.

Main duties of the job

The position will report to the Service Manager, EMS, you will be the Locality’s operational point of contact for our external stakeholders, whilst providing leadership to your Operations Managers for effective delivery. Using your previous operational emergency service or health care experience, you will translate organisational strategy to local delivery plans.

Your profile shall be raised further as a consequence of acting in the role of Tactical Commander for the organisation. This function requires your commitment to working an on-call roster.

If you believe you have the experience, knowledge, and skills for this exciting position and want to be part of something exciting as we develop #TeamWAST, we would love to hear from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Welsh Language level 1 skills are desirable for this role.

Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents.

Person specification

Qualifications and Knowledge

Essential criteria

• Knowledge of health service management to Masters level achieved through professionally related qualifications and/or relevant experience.
• ILM Level 4 in Leadership and Management
• Current Silver/Tactical Commander qualification (can be achieved post-entry)
• Evidence of continued professional development.
• Full UK driver’s licence.

Desirable criteria

• Registered Healthcare Professional.

Experience

Essential criteria

• Previous experience working in health or public services.
• Demonstrable achievement in managing service delivery.
• Evidence of working across sectors/inter agency.
• Experience of managing resources including efficiency savings and financial recovery planning.
• Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
• Experience of managing capacity and demand activity/workforce planning.
• Experience of project management and imaginative planning.
• Experience of successfully managing change, translating strategy to operational plans and tactics.
• Evidence of professional leadership, leading to innovation in practice.
• Experience in complaint management.
• Standard keyboard skills.

Desirable criteria

• Experience in research and development.
• Experience in modernising services.