People Services Senior Advisor

Welsh Ambulance Services; Cwmbran; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

Welsh Ambulance Services University NHS Trust is seeking two People Services Senior Advisors (permanent and secondment) to deliver a high-quality People Service across Wales. The role supports managers on employee relations, sickness absence and recruitment, promoting customer-care excellence and compliance with performance targets.

Both posts require travel to sites across Wales; one is permanent and the other is a fixed-term maternity cover.

Qualifications

• A degree in a professionally related subject or equivalent experience in WF&OD.
• Postgraduate qualification in HRM or equivalent practical experience.
• Membership of Chartered Institute of Personnel and Development (MCIPD preferred).
• Evidence of continuous professional development (CPD).

Responsibilities

• Support managers with employee relations processes, including attendance, investigations and disciplinary hearings.
• Assist with documentation for formal processes and ensure timely, accurate records.
• Collaborate with People and Culture colleagues to deliver comprehensive services aligned to strategy and plans.
• Travel across Wales to sites as required and promote inclusive, customer-care focused service.

Skills

Employee relations

Case management

Communication skills

Change management

NHS experience

Education

Degree in related subject

Postgraduate qualification in HRM

MCIPD member

Job description

Job overview

An exciting opportunity has arisen for one permanent and one secondment/fixed term (maternity cover) People Services Senior Advisor to ensure the efficient and effective provision of a professional People Service to the Trust, promoting a customer care excellence ethos.

The People Services Senior Advisor will support the People Services Partner in providing a high quality responsive service to managers and colleagues on employee relations cases, sickness absence and recruitment processes; ensuring that the Trust is working towards and maintaining targets and efficiencies in line with sector-wide performance management indicators. The successful candidates will be required to travel to sites across Wales.

1xPermenant post 1 x 12 Month Secondment/Fixed Term

Main duties of the job

The People Services Senior Advisor will support managers with all employee relations process such as managing attendance, staff investigations and disciplinary hearings, supporting with the preparation of documentation for formal processes.

The People Services Senior Advisor will work alongside other People and Culture colleagues to deliver a comprehensive service ensuring a flexible, corporate and holistic approach to the delivery of Trust goals supporting the implementation of the People & Culture Strategy and Integrated Medium Term Plan.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’ll be sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Whilst there is funding for the role to be full time, we would be keen to hear from candidates looking for flexible working options. The base for this role is not fixed and can be a combination of home working and attending a Welsh Ambulance Service Trust base.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales, and seeks to create an environment which diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from BME communities and disability groups.

Person specification

Qualifications and Knowledge

Essential criteria

• Educated to Degree level in a professionally related subject or equivalent level of practical experience within WF&OD
• Membership of Chartered Institute of Personal and Development
• Understands policy and procedures and how employment law is applied in the workplace
• Evidence of continuous professional development
• Postgraduate qualification in HRM or other relevant discipline or equivalent level of practical experience within WF&OD

Desirable criteria

• MCIPD member

Experience

Essential criteria

• Experience of operational HR issues
• Employee relations case management experience
• Experience at middle management level in a HR/ER environment
• Evidence of managing change initiatives

Desirable criteria

• Experience of HR in an NHS setting