Local Taxation Officer

Delta Wellbeing Ltd; Llanelli; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

LGPS

Annual leave

Wellbeing support

Career progression

Staff discounts

Flexible working

Job summary

Carmarthenshire County Council is seeking a Council Tax officer to join the busy Taxation team. The role involves handling changes in property occupation, liabilities, and a range of discounts and exemptions with strong customer contact.

You will work in a supportive team, develop technical knowledge of Council Tax legislation, and manage priorities while contributing to service improvements within the Local Taxation Team.

Qualifications

• Level 2 Welsh conversational ability is required.
• Strong attention to detail and accuracy in administrative tasks.
• Ability to work as part of a team and also independently when needed.

Responsibilities

• Determine and action changes to council tax liability due to occupation/ownership changes and entitlement to discounts/exemptions.
• Handle enquiries about liability and recovery actions for unpaid accounts.
• Develop technical knowledge of Council Tax legislation, procedures, and systems, and prioritise workload.

Skills

Welsh language (Level 2)

Attention to detail

Organisational skills

Job description

If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly

Hourly Rate : £14.82 - £16.90

Contract Hours 37

Come and join our team

An opportunity has arisen for an enthusiastic and committed person to work in a busy and technical area of activity, which involves considerable customer contact, and where teamwork is vital.

The Council Tax Section is a front-line service, responsible for administering the Authority’s 86,000 Council Tax accounts.

The successful applicant will be part of a team that determines, and actions, amendments to council tax liability arising from changes in property occupation and ownership as well as entitlement to the wide range of statutory discounts and exemptions provided for in Council Tax law. Duties will also include dealing with enquiries in relation to liability and recovery action in respect of unpaid accounts.

It is essential that the successful candidate will have the ability to develop a detailed technical knowledge of Council Tax legislation, procedures and systems, and the confidence to organise and prioritise their own workload and also give support and advice with regard to complex cases, and provide support to the Council Tax team when needed.

The successful applicant will work as part of a team but will also work off their own initiative and be an important contributor to the future development of the Local Taxation Team.

For enquiries contact:

Ann Thomas – [e-mail]

Steff Thomas – [e-mail]

A Basic Disclosure and Barring Service (DBS) check will be requested for this job

Level 2 - You will need a basic level of conversational Welsh. Reasonable support can be provided on appointment to reach this level.

Closing Date

05/10/2026, 23:55

The Rewards

We’re proud to offer a range of benefits to our staff. Please note that the examples shown are just some of what may be available, and eligibility can vary depending on your role or contract type. For instance, certain benefits may not apply to casual workers .

• Automatic enrolment into the Local Government Pension Scheme
• Generous annual leave entitlement with the option of purchasing addition annual leave
• Access to staff health and wellbeing support
• Personal development and career progression
• Staff discount schemes and other benefits e.g., cycle-to-work scheme
• Flexible working and family friendly policies

Anonymous Recruitment

We adopt an ‘anonymous recruitment’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.

We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage.

Additional Information

We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.

Right to work eligibility

Every employer in the UK must carry out a Right to Work check before a new employee starts work. This is a legal requirement under the Immigration, Asylum and Nationality Act 2006 and applies to every worker, regardless of nationality.

All applicants will be asked about their nationality and whether they are legally allowed to work in the United Kingdom. This is to confirm whether you are eligible to apply for the vacancy and to work for the Council or its partner organisations.

Carmarthenshire County Council holds a valid sponsorship licence. However, applicants who require sponsorship under the Skilled Worker route must meet all eligibility criteria set out by the UK Government under the points-based immigration system. Before submitting an application, you should check whether the role meets the eligibility criteria in the UK Government guidance: Skilled Worker visa: Overview - GOV.UK . Please note: If you do not meet the eligibility criteria, your application will not progress. If it becomes clear at a later stage that you are not eligible to apply, your application may be withdrawn, or any offer of employment may be retracted.