Local ECO Lead

Veolia Group; Elmdon Heath; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Discounts for retailers

Health and wellbeing resources

Virtual GP for you and family

Volunteer day pay/leave

Training and development opportunities

Financial wellbeing support

Job summary

Veolia is seeking an Education, Communications and Outreach (ECO) Lead in Solihull to develop and deliver community engagement and service improvement projects, reducing waste and increasing recycling. You will work with the Solihull Metropolitan Borough Council and the regional ECO team to ensure high standards and timely delivery.

The Local ECO Lead will drive social value initiatives across local employment, community engagement and funding programmes, coordinating internal and external

Qualifications

• Experience developing and managing projects.
• Strong budget management skills.
• Experience delivering behaviour change/community engagement.
• Excellent written and verbal communication, including presentations.
• Proven ability to build stakeholder relationships.
• Passion for sustainability and environment.

Responsibilities

• Develop and deliver community engagement and service improvement projects in Solihull.
• Build strong relationships with the client and Veolia colleagues; respond to queries.
• Lead ECO delivery for Veolia Solihull; provide occasional support to other contracts.
• Drive ECO performance through planning and a bespoke engagement approach.
• Deliver social value initiatives across local employment, community and staff engagement.
• Identify good news stories and coordinate with external engagement teams.
• Work with senior ECO team on internal communications campaigns.
• Manage the contract ECO team budget and BAU outputs.

Skills

Project development

Budget management

Behaviour change

Communication

Stakeholder relationships

Sustainability passion

Job description

Ready to find the right role for you? Salary: £32,000 per annum plus company car or allowance and other Veolia benefits Location: Hybrid - Solihull B91 2LW Duration: FTC until October 2027

What we can offer you:

• 25 days of annual leave.
• Access to our company pension scheme
• Discounts on everything from groceries to well-known retailers
• Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

What you'll be doing:

As an Education, Communications and Outreach (ECO) Lead you will develop and deliver community engagement and service improvement projects across Solihull, changing resident behaviours to reduce waste and increase recycling, ensuring projects are delivered to a high standard, demonstrate measurable results and meet agreed timelines. The Local ECO Lead will be supported by an Area ECO Manager, sharing best practice and expertise with colleagues across a fantastic, award winning national ECO team.

• Build strong relationships with our key client (Solihull Metropolitan Borough Council) and Veolia colleagues across a number of contracts, quickly responding to queries and providing solutions to maintain a high standard of service.
• Lead on ECO delivery for Veolia Solihull while also providing occasional ECO support to additional contracts across the region as needed.
• Drive the ECO performance of the Solihull contract through effective project planning, and a bespoke community engagement approach
• Deliver a programme of strategic social value initiatives across local employment, community and staff engagement, and our funding programme for local communities.
• Identify good news stories and feed them to the regional external engagement team, as well as working closely with this team to showcase our expertise in behaviour change and social value delivery across digital channels and press.
• Work closely with the senior ECO team to develop and deliver internal communications campaigns.
• Take responsibility for the 'business as usual' outputs of the Solihull contract, including management of the contract ECO team budget.

What we are looking for:

Essential:

• Project development and management.
• Budget management
• Experience delivering behaviour change and/or community engagement techniques and analysing results.
• Superb written and verbal communication skills including presentation skills.
• Experience of building strong stakeholder relationships.
• A passion for sustainability and the environment.

Desirable:

• Recycling and waste industry knowledge.
• Understanding or experience of working with local authorities.
• Understanding of the social value sphere
• Experience of visual and textual content production across multiple formats.
• Advanced understanding of data management and analysis.
• Understanding of PR, social media, social advertising and digital communications.

If you love developing relationships, delivering social value, and engaging with residents, local authorities and frontline teams, then this is the role for you.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate.

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to see the world as we do? Who is Veolia? Where other people see waste, our community here at Veolia see opportunity. We're determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it's their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.