Loan Processing Transformation Lead

Broadridge; Glasgow; On-site; GBP 38,000 - 62,000; Full time

Job summary

Broadridge is seeking a Loan Processing Specialist in the United Kingdom to lead the transition of loan processing activities for the global credit business to a centralized operating model. You will join a high-performing team and help publish KPI and SLA measurement frameworks.

The role emphasizes operational excellence, process improvement and collaboration across loan processing, technology and operations to deliver continuity and efficiency for clients.

Qualifications

• 3–5 years of experience in loan operations.
• Familiarity with CLOs and broadly syndicated loans is a plus.
• Proven ability to drive process improvements and collaborate with operations and technology teams.

Responsibilities

• Lead the transition of loan processing activities for the global credit business to a centralized operating model.
• Develop and execute a comprehensive transition plan with timelines, resources, and risk management.
• Ensure seamless knowledge transfer and minimize business disruption during the transition.
• Publish and maintain KPI and SLA framework for the loan processing team.
• Establish metrics for processing efficiency, accuracy, compliance and timeliness.
• Optimize workflows to maintain continuous loan processing and timely issue resolution.
• Identify and implement process improvements and automation initiatives in collaboration with technology and operations teams.

Skills

Loan operations

Reconciliations

CLOs/syndicated loans

Process improvements

Analytical skills

Stakeholder management

Automation

Sentry

Tools

Sentry

Job description

Broadridge is seeking a Loan Processing Specialist in the United Kingdom to lead the transition of loan processing activities for the global credit business to a centralized operating model. You will join a high-performing team and help publish KPI and SLA measurement frameworks.

The role emphasizes operational excellence, process improvement and collaboration across loan processing, technology and operations to deliver continuity and efficiency for clients.