Loading Bay Supervisor

Wilson James; Greater London; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Annual leave entitlement of 5.6 weeks

Lifestyle benefits and employee perks

Learning & development opportunities

Health and wellbeing support

Job summary

Wilson James is seeking a Loading Bay Supervisor in London to lead day-to-day loading bay operations. The role covers supervising security personnel, coordinating deliveries and contractor access, and enforcing safety and site procedures on a 42-hour week with 4 on/4 off shifts.

The role may require late nights and a start around early morning hours and 6am–6pm days. Salary is £16.00 per hour, with an emphasis on safety, incident reporting, and effective stakeholder communication within a

Qualifications

• Valid SIA Door Supervisor Licence.
• Proven supervisory experience within security, logistics, facilities, or a similar operational environment.
• Ability to lead, organise and motivate teams in a busy setting.
• Experience coordinating deliveries, contractor activity and vehicle movements.
• Strong written incident reporting and records management.

Responsibilities

• Lead and supervise all day-to-day Loading Bay operations, ensuring safety and control.
• Coordinate vehicle movements, deliveries, collections and contractor access.
• Manage access control, verification and recording of documentation and passes.
• Monitor activity, identify risks and take prompt action to resolve issues.
• Supervise and brief security officers with clear task allocation and handovers.
• Enforce traffic management, safety procedures and site rules for drivers and contractors.
• Promote high health and safety standards and safe working practices.
• Lead initial response to incidents and emergencies within the Loading Bay.

Skills

Supervisory experience

Team leadership

Security coordination

Strong communication

Incident reporting

Education

SIA Door Supervisor Licence

Job description

Loading Bay Supervisor

Permanent

Location: London

Hours: Full time, 42 hours a week, 4 on, 4 off, Monday - Sunday, days only, 6am - 6pm but may require late nights if required.

Pay: £16.00 ph

The London Museum is one of the United Kingdom's most iconic cultural institutions - home to world-class collections and visited by people from across the globe. Behind every exhibition, delivery, and carefully handled artefact is a dedicated operational team ensuring everything moves safely, securely, and seamlessly.

About the Role:

• Lead and supervise all day-to-day Loading Bay operations, ensuring activities are safe, secure, and well-controlled
• Coordinate vehicle movements, deliveries, collections, and contractor access in line with site procedures
• Manage access control, ensuring all documentation, authorisations, and passes are verified and recorded
• Monitor operational activity, identify risks, and take prompt action to resolve or escape issues
• Supervise and brief security officers, ensuring clear task allocation and effective shift handovers
• Enforce traffic management, safety procedures, and compliance with site rules for all drivers and contractors
• Promote high standards of health & safety, challenging unsafe behaviours and ensuring safe systems of work
• Lead initial response to incidents and emergencies within the Loading Bay, ensuring accurate reporting and escalation

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing - Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Progression opportunities - many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for:

• Valid SIA Door Supervisor Licence
• Proven supervisory experience within security, logistics, facilities, or a similar operational environment
• Ability to confidently lead, organise, and motivate teams in a busy, fast‑moving setting
• Experience coordinating deliveries, contractor activity, and vehicle movements
• Strong communication skills with the ability to engage professionally with a wide range of stakeholders
• Good written skills, including accurate incident reporting, logs, and operational documentation
• Knowledge of health & safety principles and commitment to safe working practices
• Calm, professional, and decisive approach when working under pressure

Desirable (but not essential)

• Banksperson / Vehicle Marshal qualification
• Experience in a museum, heritage, or visitor attraction environment
• First Aid qualification or knowledge of emergency procedures

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.