Loading Bay Logistics Coordinator – Delivery & Safety Focus

Ward Security; Greater London; Hybrid; GBP 19,000 - 27,000; Full time

Benefits offered by this job

ReWard Benefits Platform

Employee Assistance Programme

Life Assurance

Company Pension Scheme

Cycle to Work Scheme

Employee Referral Scheme

Training and Career Development

Job summary

Ward Security in London is seeking a reliable Loading Bay Officer to coordinate deliveries and support site logistics, ensuring loading bay operations are safe, efficient and compliant with site procedures.

You will manage delivery coordination, monitor access, and provide excellent customer service to tenants and drivers, while keeping accurate records and reporting delays or issues to the Site Manager. Health and safety are a priority in this busy role.

Qualifications

• Experience in a Loading Bay or logistics environment.
• Experience coordinating deliveries and managing site logistics.
• Strong organisational skills and attention to detail.
• Good communication and customer service skills.
• Ability to maintain accurate records and documentation.

Responsibilities

• Delivery coordination: manage deliveries to/from the site according to schedule.
• Access control: monitor loading bay and logistics area entry per procedures.
• Customer service: act as contact for tenants, drivers and contractors.
• Documentation and records: complete paperwork and daily logs accurately.
• Communication and reporting: track delays and report issues to supervisor.
• Health and safety: identify hazards and help maintain a safe site.
• Site standards: keep logistics areas tidy and compliant with rules.
• Additional duties as required by Ward Security.

Skills

Organisational skills

Attention to detail

Communication skills

Customer service

Proactive problem solving

Reliability

Job description

Ward Security in London is seeking a reliable Loading Bay Officer to coordinate deliveries and support site logistics, ensuring loading bay operations are safe, efficient and compliant with site procedures.

You will manage delivery coordination, monitor access, and provide excellent customer service to tenants and drivers, while keeping accurate records and reporting delays or issues to the Site Manager. Health and safety are a priority in this busy role.