Loader

Serco Group Plc; Lindfield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Double-time Bank Holiday payments

Enhanced Christmas pay

Refer A Friend scheme

Physiotherapy: Free of charge

Holidays: 22 days + bank holidays

Pension: Up to 6% contributory

Training and development: 1,100+ in‑sp

Health and wellbeing: EAP, health line

Discounts across 1,000 retailers

Job summary

Serco Group Plc is hiring a Refuse and Recycling Loader for the Mid Sussex area. You will work with a professional team to deliver waste and recycling services to residents and businesses, acting as the public face of Serco in the community.

The role emphasizes physical fitness, reliability, and a friendly, professional approach to customers, with opportunities for training and progression within a supportive employer.

Qualifications

• Must be physically able to complete rounds and handle heavy loads.
• Reliable team player with good punctuality and attendance.
• Commitment to delivering friendly, professional customer service.

Responsibilities

• Complete a pre-planned route with the driver and loaders, collecting waste and recycling.
• Be the public face of Serco in the community.
• Contribute to keeping the area clean, safe and attractive.
• Support the team to hit targets through timely rounds.

Skills

Teamwork

Customer service

Physically fit

Job description

Join our Mid Sussex team as a Refuse and Recycling Loader and play a vital role in keeping Haywards Heath clean, safe, and sustainable. Working alongside a professional and friendly team, you'll deliver a full waste and recycling service to local residents and businesses. Your efforts will help maintain high standards across the community while providing excellent customer service every step of the way.

Job Responsibilities

• Complete a pre-planned route with the driver and loaders in your team, collecting waste and recycling from residential homes and commercial properties.
• Be the public face of Serco in the community.
• Contribute to keeping the area beautiful, safe and a clean place to live and work
• You're physically fit and healthy (this is a must, due to the nature of the work!)
• You're a dedicated, friendly and professional team player - punctuality is very important too.
• You a willing to go the extra mile on your rounds to help your team hit its targets.

Benefits

• Double-time Bank Holiday payments
• Enhanced Christmas pay
• Refer A Friend scheme
• Physiotherapy: This is provided free of charge.
• Holidays: 22 days, plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.

We're a proud holder of the Gold Inclusive Employer Standard, a Disability Confident Leader, and a top three Great British Employer of Veterans, championing fair access to employment and equal opportunities for all. As such, we'll make reasonable adjustments from interview through to employment.

As part of the Disability Confident Scheme, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).