Live-In Assistant Manager — Lead Guest Experience

Young's Pubs; Wonersh; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career pathway & apprenticeships

20% discount at Young's Pubs & Hotels

Share Save Scheme

Free meals

28 days holiday per year

Company pension

Job summary

The Grantley Arms, part of Young's Pubs, invites an Assistant Manager to join our team in Wonersh near Guildford. You will lead front-of-house operations and train staff to deliver exceptional service while upholding high standards of health and safety.

We offer a clear career pathway, funded apprenticeships, a 20% discount across Young's Pubs and Hotels, a Share Save Scheme, free meals, 28 days of holiday, and a company pension.

Qualifications

• Passion to deliver exceptional customer service every time and build rapport with customers and our team.
• Be committed to training the team to ensure guests are delighted with great service.
• Dedicated to a career in hospitality with ongoing development and progression.

Responsibilities

• Lead shifts safely and effectively as a hands-on manager with excellent communication.
• Manage FOH rota, training and health & safety at all times.
• Collaborate with GM & DM to design and deliver new guest experiences.
• Plan and organise to maintain liquor GP and labour controls.
• Drive sales and growth through positive engagement with both kitchen and front-of-house teams.

Skills

Hospitality

Customer Service

Wine knowledge

Beers/Spirits knowledge

Job description

The Grantley Arms, part of Young's Pubs, invites an Assistant Manager to join our team in Wonersh near Guildford. You will lead front-of-house operations and train staff to deliver exceptional service while upholding high standards of health and safety.

We offer a clear career pathway, funded apprenticeships, a 20% discount across Young's Pubs and Hotels, a Share Save Scheme, free meals, 28 days of holiday, and a company pension.