Live Events F&B Supervisor | Flexible Shifts

Utilita Arena; Newcastle upon Tyne; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Flexible shifts

Fortnightly pay

Sociable workforce

Growth opportunities

Job summary

Utilita Arena Newcastle is seeking a dynamic F&B Supervisor to oversee bars and concession outlets on show nights. You will lead a team of servers and bartenders, ensure smooth service, and coordinate with kitchen and front-of-house to deliver a top‑quality guest experience.

You should have proven F&B supervisory experience, strong leadership and communication, and a flexible approach to evenings, weekends and holidays.

Qualifications

• Proven experience in food and beverage, preferably in a supervisory role.
• Strong customer service experience and issue resolution.
• Strong leadership and interpersonal skills.
• Excellent verbal and written communication.
• In-depth knowledge of F&B operations, health regulations, and inventory management.
• Able to work in a fast-paced environment and multitask.

Responsibilities

• Supervise and lead a team of servers, bartenders, and other F&B staff.
• Assign daily tasks and ensure proper workflow during service hours.
• Provide ongoing training, support, and performance feedback to team members.
• Ensure staff maintain professionalism and positive attitudes.
• Ensure guest satisfaction by monitoring service quality and addressing concerns promptly.
• Assist in the preparation and delivery of special events, banquets, or promotions as needed.
• Handle guest inquiries and provide recommendations to ensure an outstanding dining experience.
• Coordinate between the kitchen and service staff to ensure timely orders.
• Maintain accurate inventory records and manage stock levels effectively.
• Monitor and control food and beverage costs, including portion control and wastage.
• Ensure compliance with health and safety regulations.

Skills

F&B supervisory

Customer service

Leadership

Communication

F&B operations

Multitasking

Flexible hours

Job description

Utilita Arena Newcastle is seeking a dynamic F&B Supervisor to oversee bars and concession outlets on show nights. You will lead a team of servers and bartenders, ensure smooth service, and coordinate with kitchen and front-of-house to deliver a top‑quality guest experience.

You should have proven F&B supervisory experience, strong leadership and communication, and a flexible approach to evenings, weekends and holidays.