Arena F&B Supervisor - Fast-Paced Hospitality

Legends Global; Manchester; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Competitive rate of pay

Flexible shifts

Fortnightly pay

Sociable workforce

Growth opportunities

Interview at venue

Job summary

Legends Global, based at AO Arena in Manchester, seeks a F&B Retail Supervisor to oversee bars on the concourse serving up to 22,000 guests per show night. You will lead, train and support a team of servers and bartenders, coordinate operations and ensure high-quality guest experiences.

The role requires a proactive leader with energy and a passion for live events, able to work flexible hours including evenings, weekends and holidays.

Qualifications

• Proven experience in food and beverage operations, ideally in a supervisory or team leadership role.
• Ability to manage and develop a team of servers, bartenders and F&B staff.
• Strong focus on guest experience and service standards.

Responsibilities

• Lead and inspire a team of servers, bartenders, and F&B staff, providing training, support, and performance feedback to maintain exceptional service standards.
• Coordinate day-to-day operations, allocating tasks and managing service flow to ensure efficient, seamless delivery.
• Deliver outstanding guest experiences, handling enquiries, recommendations, feedback, and complaints professionally and proactively.
• Support operational excellence, working closely with kitchen teams, overseeing special events and functions, and ensuring food and beverage service runs smoothly.
• Maintain compliance and commercial performance, managing stock levels, controlling costs and wastage, and ensuring adherence to all food safety, hygiene, and health & safety standards.
• Strong leadership and people skills, with the ability to motivate, develop, and guide high-performing teams.

Skills

Staff management

Team leadership

Training & coaching

Customer service

Job description

Legends Global, based at AO Arena in Manchester, seeks a F&B Retail Supervisor to oversee bars on the concourse serving up to 22,000 guests per show night. You will lead, train and support a team of servers and bartenders, coordinate operations and ensure high-quality guest experiences.

The role requires a proactive leader with energy and a passion for live events, able to work flexible hours including evenings, weekends and holidays.