Dynamic F&B Supervisor — Live Events, Flexible Shifts

National Ice Centre & Motorpoint Arena; Nottingham; Presencial; GBP 13.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible shifts

Training & development

Employee discount

Descripción de la vacante

National Ice Centre & Motorpoint Arena in Nottingham is seeking outgoing, customer-focused Food & Beverage Supervisors to oversee hospitality areas and help deliver top service during events.

You will supervise hospitality teams, monitor performance, train staff, ensure policy compliance, and work with the Sales and Hospitality teams to run day-to-day operations while maintaining high standards of food and service, including regular deep cleaning.

Formación

• Experience supervising or leading a team.
• Strong communication and interpersonal skills.
• Calm under pressure in a fast-paced environment.
• Flexible availability (evenings, weekends, and holidays required).
• Basic level of food safety is essential.
• Experience in front of house hospitality or similar setting is essential.
• Experience in a supervisory role is essential.
• Desire to work in a live music and events venue is preferred.

Responsabilidades

• Supervising Hospitality teams throughout all hospitality areas.
• Monitor staff performance and provide on-the-spot guidance
• Ensure compliance with company policies and licensing requirements
• Train, supervise and motivate members of the team
• Work with the Hospitality Suite Manager and sales team to manage a day-to-day operation
• Commit to deliver the highest standard of food and service within all hospitality areas. This includes regular deep cleaning of the hospitality areas.
• Organise setup of the hospitality bars ensuring that stock and the stock room is always replenished and rotated.
• Ensure a high standard of customer service is delivered at all times
• Create a welcoming and professional environment for all visitors

Conocimientos

Team supervision

Communication skills

Customer service

Calm under pressure

Problem solving

Flexible availability

Food safety basics

Front of house experience

Supervisory experience

Live venue interest

Descripción del empleo

National Ice Centre & Motorpoint Arena in Nottingham is seeking outgoing, customer-focused Food & Beverage Supervisors to oversee hospitality areas and help deliver top service during events.

You will supervise hospitality teams, monitor performance, train staff, ensure policy compliance, and work with the Sales and Hospitality teams to run day-to-day operations while maintaining high standards of food and service, including regular deep cleaning.