Live Event Ticketing Manager (Onsite)

Cuffe & Taylor; Tees Valley; On-site; GBP 30,000 - 42,000; Full time

Job summary

Cuffe and Taylor is seeking a proactive Ticketing Administrator to maximise ticket sales and revenue across live events in the UK.

Based in Preston, Lancashire, the role involves managing inventory, coordinating ticket agents, and ensuring accurate reporting and on-site operations at festivals and venues. You will report to the Head of Ticketing and work full-time, with evenings and weekends as required.

Qualifications

• Experience in live event ticketing in a box office, ticket agent or promoter environment.
• Excellent numeracy with attention to detail and proficiency in Excel (intermediate or above).
• Excellent literacy skills with ability to communicate with colleagues up to Executive board-level.
• Previous experience of managing event ticketing and allocations desirable.
• Ensuring all ticketing systems, reporting and processes are followed and up to date.
• Tasks completed within agreed time frames.
• Great attention to detail ensuring accuracy across reports and event setups.

Responsibilities

• Liaise with Promoters, venues, ticket agents and stakeholders to advise on and manage the ticketing for specific events.
• Prepare events for on-sale by confirming and configuring event details including: manifests, seating plans, price structures; marketing partner, artist/fan club, and presales; holds and allocations; booking fees, rebates, ticket text, stock and fulfilment; reporting schedules with venues and agents.
• Administer events in Halo and maximise ticket sales and revenue by monitoring and analysing sales to proactively manage inventory, ticket agents and allocations.
• Liaise with the marketing team to create and manage ticket offers as part of marketing campaigns.
• Produce biweekly sales reports for all shows plus any adhoc reporting required.
• Work on pre-event Ticketing tasks; Ticketing guides, scan plans, ticket proofing, closing off agents, invoicing third party ticket agents, etc.
• Work on-site at outdoor events as required; including weekends and evenings to oversee the Ticketing operations.
• Finalising shows upon completion of events.
• Identify opportunities and summarise challenges for the management team and promoter to instruct actions.
• Identify areas of improvement for department efficiency.
• Any other reasonable ad hoc duties.

Skills

Ticketing knowledge

Excel skills

Communication

Stakeholder management

Attention to detail

Tools

Halo system

Job description

Cuffe and Taylor is seeking a proactive Ticketing Administrator to maximise ticket sales and revenue across live events in the UK.

Based in Preston, Lancashire, the role involves managing inventory, coordinating ticket agents, and ensuring accurate reporting and on-site operations at festivals and venues. You will report to the Head of Ticketing and work full-time, with evenings and weekends as required.