Events Ticketing & Guestlist Coordinator

Cuffe & Taylor; Tees Valley; On-site; GBP 22,000 - 32,000; Full time

Job summary

Cuffe and Taylor is seeking a Guestlist & Ticket Fulfilment Coordinator to support the Ticketing Department across outdoor summer events. The role focuses on creating and managing Guestlist operations, Accessible Ticketing, and related communications to ensure smooth show days.

The role requires flexibility to meet deadlines, accuracy, and the ability to work evenings and weekends for events as needed. Prior experience in events or ticketing is desirable.

Qualifications

• Attention to detail and strong organisational skills.
• Advanced Excel and Outlook skills.
• Experience using AI systems to develop software or processes.
• Ability to meet deadlines and targets with a time-conscious approach.
• Experience in busy working environments.
• Experience in events, box offices or ticketing preferred.
• Experience with ticket agents and ticket reporting programmes (TM1/Universe/SEE Tickets) desirable.

Responsibilities

• Develop Guestlist documentation and procedures across all outdoor sites.
• Collate and issue guestlist tickets and provide customers with relevant information before shows.
• Work with the Access team to develop accessible ticketing fulfilment.
• Process industry ticket buys from record labels and key contacts.
• Support the Ticketing team in agent close-offs and supply barcodes to box office teams.
• Manage pre-event information emails where required.
• Create ticket stock sheets for show days.
• Provide on-site support for the ticketing team during events.

Skills

Attention to detail

Excel

Outlook

AI systems

Deadline driven

Busy environment

Events/ticketing experience

Ticket reporting tools (TM1/Universe/…

Job description

Cuffe and Taylor is seeking a Guestlist & Ticket Fulfilment Coordinator to support the Ticketing Department across outdoor summer events. The role focuses on creating and managing Guestlist operations, Accessible Ticketing, and related communications to ensure smooth show days.

The role requires flexibility to meet deadlines, accuracy, and the ability to work evenings and weekends for events as needed. Prior experience in events or ticketing is desirable.