Litigation Paralegal

The Portfolio Group; Lancashire; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Portfolio Group in Manchester city centre is seeking a bright and enthusiastic team member to support Litigation Executives with telephone and email communications, drafting and legal administration within Employment Law.

You will gain exposure to commercial legal practice in a dynamic team, with a focus on remarkable client service and career progression in a commercially focused company.

Qualifications

• LLB with Employment Law module or equivalent.
• Experience in a customer-focused environment and track record of strong performance.
• Excellent written and oral communication skills.

Responsibilities

• Handle client enquiries via telephone and email.
• Assist Litigation Executives with applications, documents and bundles.
• Assist with maintaining files, notes and diaries to regulatory standards.
• Support proactive client care and improve customer experience.
• Collaborate with the team to ensure smooth workflows and compliance.

Skills

Communication skills

Customer service

Team player

Professional demeanor

Education

LLB with Employment Law module

Job description

Job Purpose

You will be working within a well established Legal department based in Manchester city centre, assisting the Litigation Executives prepare for Employment Tribunals.

Job Overview

We are looking for a bright, confident and enthusiastic team member who can assist Litigation Executives with telephone and email communications, drafting and legal administration. The successful candidate will gain exposure to commercial legal practice, working in a dynamic team covering Employment Law. A focus on remarkable client service and care is key for this role. The ideal candidate will have experience putting into practice their excellent communication skills (face-to-face, telephone, written text and email).

The position also presents a fantastic opportunity for anyone who has a genuine interest in Employment Law and wants to progress and build a career within a commercially focused company.

Day-to-Day Responsibilities

• Handling client enquiries.
• Supporting Litigation Executives with their varied caseloads, assisting with applications, documents and bundles.
• Assisting the firm in discharging its regulatory obligations, primarily in respect of Client Care.
• Working proactively to assist in the creation and maintenance of files, system notes, minutes and diaries.
• Collaborating with the team furthering continually improving customer experience.

What you Bring to the Team

• A sound academic background - LLb with Employment law as a module or Elective
• Experience in a customer focused environment and track record of excellent performance
• A positive team ethic and business development focus
• Excellent written and oral communication skills