Litigation Handler

Gallagher; Hawton; Hybrid; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is looking for a motivated Litigation Handler to join our team. You will manage a caseload of EL and PL claims for Public Sector clients from issue to trial, including small, fast, and multi-track cases.

The role suits a legal professional with EL/PL litigation and personal injury experience, a UK work entitlement, and the ability to work independently within a structured environment; the team values accuracy, collaboration, and timely outcomes.

Qualifications

• You hold a Law degree and have completed the LPC.
• You have experience in EL/PL litigation and personal injury claims.
• You've worked in defence claims handling, ideally within an insurer or TPA environment.
• You're self-motivated, proactive, and able to work independently within a defined structure.
• You have strong communication skills and can work effectively with peers, managers, and clients.
• You're flexible and willing to accommodate unexpected situations, including working extra hours when required.
• Eligible to work in the UK.

Responsibilities

• Defend litigated EL/PL claims on behalf of large corporates, managing cases from issue to trial.
• Handle small, fast, and multi-track claims, providing support to Partners when required.
• Assess liability, set and maintain reserves, and investigate the merits of third-party claims.
• Negotiate with third parties, insurers, and solicitors via phone and correspondence to achieve the best outcomes for clients.
• Apply the Civil Procedure Rules and relevant Authorities to secure optimal results.
• Ensure full compliance with office protocols, client service level agreements, and KPIs for all handled claims.
• Maintain 100% data integrity on the office case management system.
• Delegate and supervise appropriate tasks to Claims Administration Assistants.
• Act as a technical and procedural referral point for others in the litigation team.
• Ensure compliance with financial transactions in line with client service level agreements, KPIs, and the Solicitors Accounts Rules.

Skills

Strong communication skills

Self-motivated

Proactive

Independent working

Flexible

Education

Law degree

LPC completed

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here. Were a team of fast-paced fixers, empathetic experts, and outcomes drivers people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, youll play a vital role in helping businesses and individuals move forward with confidence.Here, youll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when youre here, youre part of something bigger. Youre part of a team that shows up, stands together, and leads with purpose.

Overview

We're looking for a motivated Litigation Handler to join our team. In this role, youll manage a caseload of litigated Employers Liability (EL) and Public Liability (PL) claims for our Public Sector clients. You'll handle cases from issue to trial, including small, fast, and multi-track claims.

This is an excellent opportunity for a legal professional with experience in EL/PL litigation and a passion for achieving the best outcomes for clients.

How you'll make an impact

• Defend litigated EL/PL claims on behalf of large corporates, managing cases from issue to trial.
• Handle small, fast, and multi-track claims, providing support to Partners when required.
• Assess liability, set and maintain reserves, and investigate the merits of third-party claims.
• Negotiate with third parties, insurers, and solicitors via phone and correspondence to achieve the best outcomes for clients.
• Apply the Civil Procedure Rules and relevant Authorities to secure optimal results.
• Ensure full compliance with office protocols, client service level agreements, and KPIs for all handled claims.
• Maintain 100% data integrity on the office case management system.
• Delegate and supervise appropriate tasks to Claims Administration Assistants.
• Act as a technical and procedural referral point for others in the litigation team.
• Ensure compliance with financial transactions in line with client service level agreements, KPIs, and the Solicitors Accounts Rules.

About You

• You hold a Law degree and have completed the LPC.
• You have experience in EL/PL litigation and personal injury claims.
• Youve worked in defence claims handling, ideally within an insurer or TPA environment.
• Youre self-motivated, proactive, and able to work independently within a defined structure.
• You have strong communication skills and can work effectively with peers, managers, and clients.
• Youre flexible and willing to accommodate unexpected situations, including working extra hours when required.
• Eligible to work in the UK.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.If your past experience doesnt align perfectly, we encourage you to join ourTalent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if youre in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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