Litigated File Handler

Keoghs; Birmingham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year (buy/sell 3)

Simply Health Care Cash Plan

WeCare – 24/7 online GP and wellbeing

Death In Service – after 1 year

Pension Contribution 5% Employee / 3%

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Discounts at Merlin nationwide

Discounts at local retail outlets

Job summary

Keoghs in Birmingham is seeking a dedicated professional to manage a predominantly litigated NIHL claims caseload within a supportive team environment. The role focuses on progressing claims and maintaining profitability while adhering to SRA standards and Keoghs values.

You will handle document review, disclosure, evidence, investigations, and instructing counsel and experts, alongside drafting and attending conferences and trials.

Qualifications

• Prior experience handling NIHL claims and a litigious caseload.
• Ability to manage a litigated caseload.
• 35 hours per week: Mon–Fri 9am–5pm; flexible office location between Bolton and Birmingham.

Responsibilities

• Document Review and Report Preparation: ensure accuracy and completeness.
• Disclosure Management: handle sensitive information with integrity.
• Evidence Review: analyze medical and personnel records.
• Conducting Investigations: obtain witness statements and interact with insured individuals.
• Instructing Counsel and Experts: provide detailed instructions to legal and expert personnel.
• Research and General Drafting: conduct thorough research and draft documents.
• Attending Conferences and Trials: contribute effectively during conferences and trials.
• Routine Correspondence: manage and respond to communications.
• Court Appointments: attend and represent at court appointments as required.
• Liaising with Insurers and Insureds: maintain clear communications.
• Adherence to Court Timetables: meet deadlines and schedules.
• Compliance with SRA Standards & Regulations: uphold professional standards.
• Upholding Keoghs Values: embody the core values in all tasks.

Skills

Technical Proficiency

Negotiation

Initiative

Flexibility

Communication Skills

Attention to Detail

Self-Organization

Work Under Pressure

Enthusiasm

Hard Work

IT Skills

Job description

Description

Department: Legal

Location: Birmingham

Description

Primary Responsibility: Manage a caseload of predominantly litigated NIHL claims within a supportive team environment.

Objective: Progress claims using effective strategies to achieve desired client outcomes and maintain profitability.

Requirements: Prior experience handling NIHL claims and the ability to manage a litigated caseload.

Key Responsibilities

Document Review and Report Preparation

• Ensure accuracy and completeness in all document reviews and reports.

Disclosure Management

• Handle sensitive information with integrity and discretion.

Evidence Review

• Analyze medical and personnel records thoroughly.

Conducting Investigations

• Obtain comprehensive witness statements and interact with Insured individuals.

Instructing Counsel and Experts

• Provide detailed instructions to legal and expert personnel.

Research and General Drafting

• Conduct thorough research and produce high-quality draft documents.

Attending Conferences and Trials

• Be present and contribute effectively during conferences and trials.

Routine Correspondence

• Manage and respond to everyday communications promptly.

Court Appointments

• Attend and represent at court appointments as required.

Liaising with Insurers and Insureds

• Maintain clear and consistent communication with insurers and insured individuals.

Adherence to Court Timetables

• Ensure all deadlines and schedules are met.

Compliance with SRA Standards & Regulations

• Uphold professional standards and regulatory compliance.

Upholding Keoghs Values

• Embody the core values and principles of Keoghs in all tasks.

Working Hours

• 35 hours per week: Monday – Friday, 9am-5pm
• Flexible office location: Between Bolton & Birmingham

Skills, Knowledge & Expertise

• Technical Proficiency: Expert in handling disease cases, with a focus on NIHL.
• Effective Negotiation: Strong negotiator, adept at reaching favorable outcomes
• Initiative: Ability to use own initiative to solve problems and make decisions.
• Flexibility: Adaptable to various tasks and situations
• Communication Skills: Excellent listening and verbal communication skills.
• Attention to Detail: Maintain concentration and meticulous attention to detail.
• Self-Organization: Capable of organizing and prioritizing tasks independently.
• Work Under Pressure: Thrive in high-pressure environments and meet targets.
• Enthusiasm and Hard Work: Demonstrates enthusiasm and a strong work ethic.
• IT Skills: Proficient in using IT tools and technologies

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation