Linen Porter

Firmdale Hotels; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Rejoignez une équipe dynamique en tant que Linen Porter dans un hôtel de luxe à Londres. Dans ce rôle, vous serez responsable de la collecte et de la livraison du linge, tout en maintenant des normes élevées dans les espaces publics et les coulisses. Profitez de nombreux avantages tels que des formations, des événements sociaux et des primes d'ancienneté dans une entreprise reconnue pour sa qualité de service.

Benefits

Discounts & Perks Platform

Wage Stream – An employee app to stream your wages before payday

Paid overtime

Flexibility

No split shifts

Uniform and meals provided

Uniforms dry cleaned

Discounted personal dry cleaning

Social events, wellbeing, and team activities

Award-winning training opportunities and career development

Fully funded English lessons

One paid volunteering day per year

Firmdale experience and long service vouchers

Qualifications

• Capacité à travailler sous pression.
• Excellente attention aux détails.
• Passionné par le service client.

Responsibilities

• Collecter et livrer le linge dans tous les départements de l'hôtel.
• Trier le linge utilisé pour le retour à l'équipe de blanchisserie.
• Maintenir les niveaux de stock dans les placards de linge.

Skills

Attention to detail

Customer service

Organizational skills

Communication skills

Ability to work under pressure

Teamwork

Job description

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We have an exciting opportunity for a Linen Porter to join our highly successful team here at our Number Sixteen Hotel. As a Linen Porter, you will assist the Room Attendants in maintaining guest rooms, public areas, and back of house areas to a high standard.

Your main responsibility will be the collection and delivery of linen across all departments of the hotel. We will also expect you to sort out and separate used linen to return to our laundry team, whilst maintaining the stock levels in all linen cupboards. This is a hands-on, fast-paced role and will suit someone who likes working with ambitious, friendly, and hardworking people.

What we Offer:

• Discounts & Perks Platform
• Wage Stream – An employee app to stream your wages before payday
• Paid overtime
• Flexibility
• No split shifts
• Uniform and meals provided
• Uniforms dry cleaned
• Discounted personal dry cleaning
• Social events, wellbeing, and team activities
• Award-winning training opportunities and career development
• Fully funded English lessons
• One paid volunteering day per year
• Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club, and an overnight stay)
• And much more!

What you Need:

• Ability to work under pressure
• Demonstrate excellent attention to detail
• Passionate about providing excellent customer service
• Organizational and Communication Skills
• Ability to work within a team

Why join Firmdale Hotels?

Firmdale Hotels is an international award-winning group comprising 10 high-end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognized by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades:

• Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
• Manager of the year - Laura Sharpe, Cateys 2018
• Hotel of the year - Group - Cateys 2018

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.