Linen Attendant — Elevate Guest Comfort

The Belfry Hotel & Resort; Sutton Coldfield; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Discounts at resort restaurants

Perkbox discounts

Free parking

Subsidised taxi service

Complimentary meals during shifts

Job summary

The Belfry Hotel & Resort is seeking a diligent Housekeeping team member to keep guest rooms and public spaces pristine. You will handle linen duties, assist guests with a friendly approach, and support daily operations across multiple areas of the resort.

This role suits someone with experience in physical environments who can work weekends and adapt to a fast-paced team. Training and career development are provided through onsite programs and partnerships to foster growth within the Belfry

Qualifications

• Background in a highly physical environment (e.g., hospitals, warehouses or stores) is preferred.
• Ability to maintain high standards of linen and public areas.

Responsibilities

• Maintaining quality standards of linen
• Ensuring all used linen has been collected
• Ensuring departments have the requested linen daily
• Check corridors and service rooms are clean and tidy
• Keep corridors free from linen and linen bags
• Provide excellent customer service when interacting with guests
• Maintain equipment rooms to the required standard
• Refill room condiments and trolleys at day end
• Record linen in/out for rooms assigned
• Manage time effectively
• Oversee upkeep of public areas across the resort
• Attend housekeeping team meetings
• Weekend work may be required

Skills

Physical labour

Customer service

Job description

The Belfry Hotel & Resort is seeking a diligent Housekeeping team member to keep guest rooms and public spaces pristine. You will handle linen duties, assist guests with a friendly approach, and support daily operations across multiple areas of the resort.

This role suits someone with experience in physical environments who can work weekends and adapt to a fast-paced team. Training and career development are provided through onsite programs and partnerships to foster growth within the Belfry