Lift Service Sales Manager

TJ Lift Solutions; Darwen; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in the lift industry seeks a motivated Sales and Project Manager to drive service-related sales and manage lift repair projects. The successful candidate will maintain client relationships and ensure compliance with industry regulations, providing opportunities for ongoing training and development.

Benefits

Company vehicle and fuel card

Pension scheme

25 days holiday + bank holidays

Holiday bonuses

Ongoing training and development opportunities

Qualifications

• Proven experience in the lift industry, ideally in service, repair, or project management.
• Excellent communication and interpersonal skills.
• Competence in preparing quotations and presenting proposals to clients.

Responsibilities

• Maximise service-related sales and explore new opportunities.
• Maintain strong client relationships and prepare accurate quotations.
• Oversee repair and maintenance processes, ensuring customer satisfaction.

Skills

Sales Skills

Technical Understanding

Communication

Organisational Skills

Problem Solving

Education

NVQ Level 3 in Lift Engineering or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Job Role:

To be responsible for maximising service related sales from the existing portfolio. To explore and develop new sales opportunities and to continually improve technical expertise and knowledge. Duties will include the sale of lift service agreements, repairs and refurbishments to new and existing customers. Build good working relationships with customers, suppliers and colleagues. Drive own sales through the business; to include purchasing, planning, supervising and review.

Key Responsibilities:

Client Liaison

• Point of contact for customers regarding lift repair and maintenance work
• Develop and maintain strong client relationships to encourage repeat business
• Customer service, responding to queries and questions

Sales

• Prepare accurate quotations for lift repairs, refurbishments, and servicing
• Interpret engineer reports and provide costed recommendations for remedial works
• Follow up on quotations to secure approval and convert into live jobs

·Liaising with suppliers, sourcing and ordering parts and materials

Project Management

• Oversee the repair and maintenance process from quotation through to completion
• Coordinate with engineers, suppliers, and subcontractors to ensure smooth delivery
• Liaising with internal technical team to ensure any issues with troublesome lifts are resolved
• Monitor project timelines, costs, and quality, ensuring customer satisfaction

Technical & Compliance

• Maintain up-to-date knowledge of industry regulations and safety standards
• Ensure all works comply with company procedures, industry standards, and health & safety requirements
• Reviewing and developing both new and existing Risk Assessment and Method Statements (RAMS)

Reporting & Documentation

• Keep accurate records of customer interactions, quotations, and repair project statuses
• Provide regular progress updates to management and clients where required

Candidate Requirements:

Essential:

• Proven experience in the lift industry, ideally in a service, repair or project management role
• Strong technical understanding of a broad range of lift types and components
• Ability to read and interpret engineer reports and lift specifications
• Excellent communication and interpersonal skills
• High degree of accuracy and attention to detail.
• Confident in preparing quotations and presenting proposals to clients
• Strong organisational and problem-solving abilities
• Competence in Microsoft Office products, (Excel, Word and Outlook)
• Full UK driving licence

Desirable:

• NVQ Level 3 or higher in Lift Engineering or equivalent
• Previous experience in a client-facing or managerial role
• Knowledge of health & safety regulations and lift standards

Salary & Benefits:

• Competitive salary (based on experience)
• Company vehicle and fuel card
• Pension scheme
• 25 days holiday + bank holidays
• Holiday bonuses
• Ongoing training and development opportunities