Lift Service Engineer - Bristol

James Grace; West of England; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Night Call

Overtime payments

Company Vehicle

Holiday 25 days

Pension Aviva

Death in Service

Job summary

James Grace is seeking a Lift Service Engineer to cover a Bristol and surrounding areas service route. The field-based role focuses on planned maintenance, breakdown response and fault-finding to keep lifts safe, reliable and compliant.

You will manage your own route, respond to breakdowns, perform minor repairs, and report on required upgrades while maintaining excellent customer service and safety standards.

Qualifications

• NVQ Level 3 in Lift Engineering - Service, Maintenance or Repair is essential.
• Minimum 2 years' experience as Lift Service/Callout Engineer is required.
• Strong electrical and mechanical fault-finding ability.
• Full UK driving licence is essential.

Responsibilities

• Carry out planned preventative maintenance across your allocated lift portfolio.
• Attend breakdowns and diagnose electrical and mechanical faults.
• Aim to achieve a high first-time fix rate and minimise equipment downtime.
• Complete minor repairs where required to maintain lift operation.
• Manage your service route effectively and ensure scheduled visits are completed.
• Identify and report additional repair, upgrade or modernisation requirements.
• Accurately record completed works using electronic field management systems.
• Provide professional communication and customer service while on site.
• Support neighbouring service territories when required.
• Participate in the night-call rota.
• Maintain high standards of health & safety, compliance and workmanship at all times.

Skills

Electrical fault finding

Mechanical fault finding

Customer communication

Digital field management systems

Driving licence

Education

NVQ Level 3 in Lift Engineering - Service, Maintenance or Repair

Job description

Lift Service Engineer

Location: Bristol & Surrounding Areas

Territory: Dedicated Service Route - Bristol & Surrounding Areas

Job Type: Permanent, Full-Time

Salary: Competitive, dependent on experience + Overtime + Night Call Payments

The Role

An established and growing lift engineering business is looking to recruit an experienced Lift Service Engineer to take responsibility for a service route covering Bristol and the surrounding areas.

This is a field-based position focused on planned preventative maintenance, breakdown response, fault-finding and minor repairs across a portfolio of lift equipment.

You will manage your own route, ensuring lifts remain safe, reliable and compliant while providing a high standard of service to customers.

Key Responsibilities

• Carry out planned preventative maintenance across your allocated lift portfolio
• Attend breakdowns and diagnose electrical and mechanical faults
• Aim to achieve a high first-time fix rate and minimise equipment downtime
• Complete minor repairs where required to maintain lift operation
• Manage your service route effectively and ensure scheduled visits are completed
• Identify and report additional repair, upgrade or modernisation requirements
• Accurately record completed works using electronic field management systems
• Provide professional communication and customer service while on site
• Support neighbouring service territories when required
• Participate in the night-call rota
• Maintain high standards of health & safety, compliance and workmanship at all times

Experience & Qualifications

• NVQ Level 3 in Lift Engineering - Service, Maintenance or Repair - essential
• Minimum 2 years' experience working as a Lift Service / Callout Engineer
• Strong electrical and mechanical fault-finding ability
• Good technical knowledge across a range of lift equipment
• Previous experience managing an allocated service route/portfolio
• Strong understanding of lift industry health & safety requirements
• Comfortable working independently and managing your own workload
• Customer-focused with good communication skills
• Confident using digital field management systems
• Full UK driving licence - essential

Package & Benefits

• Night Call

  Average 1 in 4 night-call rota, with additional payments made in line with the company's Variable Pay Policy.

• Overtime

  Overtime calculated against your own hourly salaried rate:

  • Monday-Saturday: 1.5x hourly rate
  • Sundays & Bank Holidays: 2x hourly rate
• Company Vehicle

  Company van and fuel card provided, including pre-approved parking applications on the van.

• Holiday

  25 days' annual leave (January-December), plus the option to purchase an additional 5 days each year.

• Pension

  Aviva pension scheme:

  • Employee contribution: 5%
  • Employer contribution: 4%
• Death in Service

  Canada Life cover from day one, providing 3x base salary.