Life & Health Protection Underwriter — Impact & Growth

Guardian Financial Services Limited; Reading; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension scheme

Employee discounts

Job summary

Guardian Financial Services Limited in Reading is seeking a Life and Health Protection Underwriter to join our underwriting team. You’ll deliver accurate, efficient underwriting and customer service to advisers and policyholders, supporting Guardian’s market-leading protection proposition.

You will assess risks, provide robust decision justifications, engage with CMOs and reinsurers, and collaborate across internal teams to meet business targets.

Qualifications

• 12 months experience in Life & Health Protection Underwriting within the UK market
• Ability to work and collaborate with colleagues at all levels and with external parties
• Identifying various customer types and adapt accordingly
• Complaint management
• Internal and external stakeholder management
• Internal and external objection handling
• Independent time management skills

Responsibilities

• Effective and prudent assessment of risks that are processed within the operational underwriting
• Provide thorough and robust justifications of decisions and refer cases to third parties including Chief Medical Officer (CMO) and reassurers
• Communicate well both verbally and in writing to give clear instruction & reasons for decisions
• Manage customer expectations and portray Guardian’s high standards and underwriting services
• Act as the point of contact for Customer Services team and distribution teams
• Provide retrospective underwriting of cases for the claims area and claims committee
• Ensure Guardian’s Customer Services proposition for both advisers and customers is delivered ensuring that the quality of our services continues to meet and be recognised for leading the market.

Skills

Underwriting

Customer service

Stakeholder management

Time management

Job description

Guardian Financial Services Limited in Reading is seeking a Life and Health Protection Underwriter to join our underwriting team. You’ll deliver accurate, efficient underwriting and customer service to advisers and policyholders, supporting Guardian’s market-leading protection proposition.

You will assess risks, provide robust decision justifications, engage with CMOs and reinsurers, and collaborate across internal teams to meet business targets.