Group Protection Scheme Underwriter

Legal & General; Metropolitan Borough of Solihull; On-site; GBP 34,000 - 44,000; Full time

Job summary

A leading financial services group in the UK is seeking a Scheme Underwriter to join their Group Protection Retail team. The ideal candidate will have experience in underwriting and strong communication skills, contributing to exceptional customer service. The role offers a competitive salary between £34,000 and £44,000 with hybrid working options. Collaborators will thrive in a dynamic environment, supporting personal and professional development while ensuring effective customer relations and policy management.

Qualifications

• Experience in underwriting or a related financial services role.
• Strong written and verbal communication skills.
• Confidence in using Microsoft Office, especially Excel.
• Ability to adapt and stay motivated in a fast-paced environment.
• A collaborative mindset and willingness to support team goals.
• A proactive approach to personal development and learning.
• Understanding of Group Protection products and regulations.
• Commitment to treating customers fairly and upholding high ethical standards.

Responsibilities

• Assessing risk and setting pricing in line with underwriting guidelines.
• Building and maintaining strong relationships with customers and brokers.
• Collaborating with colleagues to meet shared financial and service goals.
• Managing workload to meet deadlines and communicating effectively.
• Staying informed about new products, team updates, and business developments.
• Ensuring customers receive clear, timely information.
• Prioritising service for customers making changes, claims, or complaints.

Skills

Underwriting experience

Strong communication skills

Proficiency in Microsoft Excel

Ability to adapt in fast-paced environment

Collaborative mindset

Proactive approach to development

Understanding of Group Protection products

Commitment to ethical standards

Job description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers.

Job Description

We’re recruiting for a Scheme Underwriter to join us. We’re offering a base salary of £34,000‑£44,000 and hybrid working. Are you ready to make a real impact in a dynamic and supportive team? We’re looking for an Underwriter to join our Group Protection Retail team. You’ll play a key role in delivering exceptional service to our customers while helping us grow our business. Whether you're already experienced or looking to take the next step in your underwriting career, we’d love to hear from you.

What you’ll be doing:

• Assessing risk and setting pricing in line with underwriting guidelines
• Building and maintaining strong relationships with customers and brokers
• Collaborating with colleagues to meet shared financial and service goals
• Managing your workload to meet deadlines and communicating effectively when needed
• Supporting your own development by learning new skills and following your personal development plan
• Staying informed about new products, team updates, and business developments
• Ensuring customers receive clear, timely information to manage their policies
• Prioritising service for customers making changes, claims, or complaints

Qualifications

Who we’re looking for:

• Experience in underwriting or a related financial services role
• Strong communication skills, both written and verbal
• Confidence in using Microsoft Office, especially Excel
• Ability to adapt and stay motivated in a fast‑paced environment
• A collaborative mindset and willingness to support team goals
• A proactive approach to personal development and learning
• Understanding of Group Protection products and regulations
• Commitment to treating customers fairly and upholding high ethical standards

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.