Licensing Support Officer

Triumph Consultants Ltd; Highweek; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Triumph Consultants Ltd are seeking a Licensing Support Officer to provide technical and administrative support to the Licensing Team. The contract is for 3 months in Newton Abbot, Devon, with 37 hours per week, Monday–Friday, office-based and with free onsite parking.

The role requires licensing experience, database/case management proficiency, clear written communication, and strong record-keeping to meet deadlines.

Qualifications

• Experience in licensing or related field desirable.
• Experience using databases or case management systems and producing clear written correspondence.
• Experience of assessing applications, maintaining accurate records and meeting deadlines.

Responsibilities

• Validate licensing applications and supporting documents for completeness, accuracy and compliance.
• Carry out compliance checks of licensing drivers and vehicles.
• Provide clear and accurate technical and procedural advice to customers.
• Maintain complete electronic case files and audit trails.
• Maintain confidentiality and follow council policies.

Skills

Communication skills

Database experience

Data governance knowledge

Record-keeping

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Case management systems

Job description

Triumph Consultants are looking for a LicensingSupport Officer toprovide technical and administrative support to the Licensing Team. Contract is for 3 months inNewton Abbot, Devon TQ12 4XX for 3 months.

LicensingSupport Officer

Pay Rate: £14.36 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Office-based

Free onsite parking

Key requirements:

Previous experience in licensing or a related field is desirable

Experience of using databases or case management systems and producing clear written correspondence

Experience of assessing applications, maintaining accurate records and managing work to statutory or service deadlines

Strong written and verbal communication skills, with the ability to draft accurate correspondence

Knowledge of data-quality principles, confidentiality, information governance and records management

Competence in Microsoft Word, Excel and Outlook and in the use of database and case management systems

Key responsibilities

Assist the Licensing Officers to validate licensing applications and supporting documents for completeness, accuracy and compliance

Undertake compliance checks of licensing drivers and vehicles

Assist the Licensing Officers when requested, to provide clear and accurate technical and procedural advice to internal and external customers

Maintain complete and accurate electronic case files, audit trails, registers and correspondence

Maintain confidentiality and comply with policy of council

Support data-cleansing, digitisation and system-migration work

Reference:Teignbridge 5308561