Licensing Enforcement Officer – Norwich City Council

Institute of Licensing; Norwich; Hybride; GBP 40 000 - 43 000; Plein temps

Résumé du poste

Institute of Licensing in Norwich is seeking a Licensing Enforcement Officer to help ensure businesses, drivers, operators and licensed premises comply with the law. You'll investigate complaints, gather evidence, carry out inspections and take enforcement action across taxis, alcohol licensing, gambling, animal welfare and more.

This Grade 7 role requires proven enforcement experience, strong investigative and report-writing skills, and the ability to present cases in hearings or court.

Qualifications

• Proven experience in licensing or regulatory enforcement.
• Strong investigative and evidence-gathering skills.
• Confidence dealing with challenging situations and presenting cases in hearings or court.
• Excellent communication and report-writing abilities.

Responsabilités

• Investigate complaints and gather evidence to support enforcement actions.
• Carry out inspections and enforcement actions across taxis, private hire, alcohol licensing, gambling, animal welfare and more.
• Present cases in hearings or court and prepare robust reports.

Connaissances

Enforcement experience

Investigative skills

Evidence gathering

Oral and written communication

Description du poste

Salary band £39,862 – £42,839 (pro-rata, per annum)

DBS requirement Basic

Ref No 11100

Grade 7 | Planning & Regulatory Services

Are you an experienced enforcement professional with a keen eye for detail and a passion for protecting the public? We’re looking for a proactive and confident Licensing Enforcement Officer to help ensure businesses, drivers, operators and licensed premises comply with the law across the city.

From investigating complaints and gathering evidence to carrying out inspections and taking enforcement action, no two days are the same. You’ll work across a wide range of licensing regimes including taxis and private hire, alcohol licensing, gambling, animal welfare and more.

What we’re looking for:

• Proven experience in licensing or regulatory enforcement.
• Strong investigative and evidence-gathering skills.
• Confidence dealing with challenging situations and presenting cases in hearings or court.
• Excellent communication and report-writing abilities.

Important: This is not a standard office-hours role. Regular evening and weekend working is an essential requirement, with out-of-hours inspections, compliance checks and enforcement activity forming a key part of the post. Flexibility is therefore essential.

Join us and play a vital role in keeping our communities safe, fair and well regulated.