Commercial Licensing Officer

I-PAYE Limited; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

I-PAYE Limited is seeking a Commercial Licensing Officer for a south London Council. This role involves designing and delivering licensing initiatives that ensure community safety while enforcing relevant legislation.

Successful candidates will have experience in licensing law, stakeholder engagement, and be prepared to work flexibly, including outside of normal hours.

Key qualifications include relevant educational credentials, an enhanced DBS certification, and a full UK driving licence. This is an exciting opportunity to make a significant impact on community safety.

Qualifications

• Experience in licensing related legislation and best practices.
• Ability to work outside normal hours including emergencies.
• Enhanced DBS certification required.

Responsibilities

• Design and deliver Licensing initiatives to improve community safety.
• Investigate licensing complaints and ensure compliance.
• Manage caseload and liaise with stakeholders for effective outcomes.

Skills

Knowledge of licensing legislation

Stakeholder engagement

Analytical skills

Education

2 or more Advanced level qualifications

GCSE in Maths and English

Professional qualification in relevant field

Tools

Microsoft Office

Database systems

Job description

We are looking for a Commercial Licensing Officer to join a south London Council on a contract basis.

Context

Community Safety and Resilience Service covers several key frontline and strategic areas for the Council, including improving public safety, delivering frontline statutory enforcement services, community safety functions and assurance of safe housing in the private rented sector. Vital to this is compliance to public protection and environmental matters across the Borough.

Job Purpose

• To play a key role in the design and operational delivery of a wide range of Licensing focused initiatives; which deliver positive community safety outcomes on behalf of the citizens, stakeholders and partner organisations and implement and enforce appropriate legislation in order to establish and maintain a fair and safe trading environment.
• Post-holders will be required to respond to service requests, carry out routine inspections and conduct detailed investigations in order to address breaches of the relevant legislative framework and contribute towards the effective delivery of the Council’s Licensing policy.

Responsibilities

Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties, which may be required from time to time.

• To play a key role in the design and operational delivery of a wide range of Licensing focused initiatives; which deliver positive community safety outcomes on behalf of the citizens, stakeholders and partner organisations.
• To carry out a broad range of duties in accordance with the Licensing Act 2003 and associated and other applicable legislation/statutory guidance, delivering a best practice based approach which contributes towards the relevant service targets and policy aspirations.
• To act as an authorised officer for specified legislation and undertake inspections, visits and regulatory activity to ensure compliance with all relevant Licensing, gambling and consumer protection related legislation.
• To investigate licensing and gambling related complaints and deliver proactive and preventative activity designed to improve levels of statutory compliance within the borough.
• To manage a caseload of licensing compliance related matters and liaise extensively with the relevant Responsible Authorities, Licensees, Legal Professionals and other Community Safety colleagues (and others as applicable) to deliver effective outcomes which align with the relevant policies, procedures and Community Safety service plans.
• To produce licence review documents/representations, give evidence to the Licensing Sub Committee and local Magistrates courts and promote the licensing objectives in line with the Council licensing policy.
• To provide advice and information to the public, local businesses, Members, other Council Officers, and external public bodies or officials with regard to all activities carried out by the Licensing Service.
• To be responsible for the assessment of the technical suitability of premises where appropriate in respect of a range of activities to ensure compliance with relevant legislation, rules of management, codes of practice and guidance.
• To assess representations received under the Licensing Act 2003, Gambling Act 2005, London Local Authorities Act 1990 and the Highways Act 1980 to ensure they are relevant.
• To assist with mediation in suitable cases. This will be a large part of the daily workload and includes meetings, examination and evaluation of plans, preparation and authorisation of letters, licences and Committee reports, identification of contraventions, enforcement reports, statements and the maintenance of records.
• To respond to enquiries and provide advice on licensing matters to the public, Councillors, Members of Parliament and others. Attend and provide advice to Committee meetings.
• The postholder will at all times carry out the duties of the post with due regard to the Council’s Equal Opportunities Policy.
• The postholder may be required to meet the needs of the council during times of civil emergency.
• Work flexibly in undertaking the duties and responsibilities of the post as directed by the Commercial Licensing Manager, the post holder will also be required to work outside of normal hours, including attending evening meetings, evening operations, visits and inspections and regular weekend and evening working.
• Take responsibility, relevant to the post, for ensuring that Council statutes and government legislation are upheld. This includes, amongst others; Management Compliance Charter, Environmental Policy, Data Protection Act, Race Equality Action Plan, Quality Assurance Plan, Health & Safety, Sustainable Construction and Recycling.
• Carry out the duties of the post in accordance with the Data Protection Act, the Computer Misuse Act, the Health and Safety at Work Act, and other relevant legislation, as well as Council policies, procedures, standing orders and financial regulations.
• Take responsibility appropriate to the post for tackling racism and promoting good race, ethnic and community relations.
• The post holder is required to hold an enhanced DBS certification from the Disclosure and Barring Service.

This is a career graded post. The post holder will be required to demonstrate through the appraisal process and/or testing, the additional skills gained through training and experience and will be expected to take on work of increasing complexity and to work with a decreasing level of supervision. Progression will depend on meeting the relevant requirements and the grade being available.

Person Specification

Qualifications

• 2 or more Advanced level qualifications, and Maths and English at GCSE.
• Professional and nationally recognised qualification in one or more of the disciplines.
• Holds a full UK driving licence.
• Able to attend events and meetings outside normal working hours, including early morning inspections under warrant (raids) and contribute to the Council’s response to civil emergencies.

Key Knowledge

• Specialist knowledge of licensing related legislation and associated best practice, statutory guidance and procedures; and membership of the Institute of Licensing.
• Direct Knowledge of the application of legislation, policy and practice within one or more of the disciplines including environmental health and public health disciplines.
• Evidence of understanding and significant professional knowledge of professional practice and procedure in terms of licensing legislation including assessing licence applications and giving advice and guidance on licensing matters.
• Understanding of the political context of environmental health and regulatory enforcement of local government.
• Knowledge and understanding of standard Microsoft Office software (or equivalent) and database systems.

Experience

• Experience of working in any of the disciplines, or closely related disciplines.
• Experience of working with a range of stakeholders from public, private and third sector organisations.
• Experience and direct evidence of working in any of the disciplines, or closely related disciplines.
• Direct evidence of relevant and substantial experience in one, two or more disciplines and managing a complex caseload.
• Direct evidence of undertaking licensing enforcement and interventions of commercial premises.
• Ability to work efficiently and effectively in a demanding and pressurised environment independently and as part of a team.
• Evidence of at least 1 year’s experience in the delivery of a similar Licensing or regulatory role within a public sector organisation.
• Experience of working creatively with internal and external agencies to develop innovative solutions to complex problems.