Licensing Enforcement Officer

Wirral Schools; Wirral; Hybrid; GBP 33,000 - 37,000; Full time

Benefits offered by this job

Staff benefits

Pension

Life cover

Ill-health protection

Hybrid working

Annual leave

Job summary

Wirral Council is seeking a Licensing Enforcement Officer to protect the public, support businesses and ensure compliance with licensing legislation across alcohol, taxis, gambling, street trading and other activities.

You will carry out inspections, investigate complaints, gather evidence, prepare case files and take proportionate enforcement action. The role combines fieldwork with collaborative work with licence holders and partner agencies to uphold public safety.

Qualifications

• Experience in a regulatory, enforcement, investigative, or compliance role.
• Ability to gather and assess evidence, interpret legislation and policy.
• Produce accurate written reports.

Responsibilities

• Undertake inspections, investigate complaints, gather evidence, prepare case files and take enforcement action.
• Work with licence holders, partner agencies and the community to promote public safety and high standards.

Skills

Regulatory enforcement

Investigations

Evidence gathering

Report writing

Communication

Job description

• Employer: Wirral Council
• Salary: £33,119 to £36,581
• Location: Wirral, Mallory, 2 Alice Ker Square, Hybrid Working
• Contract: Permanent
• Working Pattern: Flexible Hours/Full Time
• Hours: 36 hours per week.
• DBS Check: No
• Closing Date: 18/10/2026 at 23:59
• Reference: L&CS/26/345470

Wirral Council is a values-driven organisation where employees are empowered to "#BeTheDifference" and help create fairer opportunities for residents. Set in one of the happiest and most scenic areas in the UK, the Council offers an inspiring place to live and work, with a strong commitment to supporting staff and delivering ambitious plans for the borough's future. Joining Wirral Council means becoming part of a dedicated, forward-thinking team that is truly valued and encouraged to thrive.

Licensing Enforcement Officer

As a Licensing Enforcement Officer, you will play a key role in protecting the public, supporting businesses, and ensuring compliance with a wide range of licensing legislation, including alcohol, taxis, gambling, street trading, and other licensed activities.

About the Role:

You will undertake inspections, investigate complaints, gather evidence, prepare case files, and take proportionate enforcement action where breaches of legislation are identified. Working closely with licence holders, partner agencies, elected members, and the wider community, you will help to promote public safety, prevent crime and disorder, and maintain high standards across the borough.

About the Candidate:

We are looking for a confident, resilient, and professional individual who can make sound decisions, deal effectively with challenging situations, and communicate clearly with people at all levels. You will have experience in a regulatory, enforcement, investigative, or compliance role, with the ability to gather and assess evidence, interpret legislation and policy, and produce accurate written reports.

This role will suit someone who is organised, self-motivated, and comfortable working independently, but it is not suitable for applicants seeking a purely office based, administrative, or customer service position, as a significant proportion of the role involves field work, investigations, and enforcement activity.

We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on [e-mail] or contact 0151 644 4500 or 0151 652 4349.

If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing [e-mail]

Working at Wirral

You'll also want to know what it’s like to work here so, as a start:

Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.

We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing and investing in our people.

• We have a range of staff benefits including staff discounts, enrolment into the local government pension scheme (an excellent defined benefit scheme), immediate life cover and ill-health protection.
• We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.

We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.

Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.

We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact [e-mail]

Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.