Licensing & Digital Media Specialist

LONDON BOROUGH OF HACKNEY; City of Westminster; On-site; GBP 35,000 - 37,000; Full time

Benefits offered by this job

Flexible working

Job summary

London Borough of Hackney is seeking a Licensing & Digital Media Officer to manage licensing functions and drive digital storytelling for Hackney's markets and traders. The role blends regulatory duties with creative communications to promote local businesses.

The post involves on-site duties across markets, weekend work, and delivering accessible, data-informed campaigns while adhering to WCAG 2.1 and corporate branding.

Qualifications

• Administrative or licensing experience in a public-facing setting with high accuracy in records and financial reconciliations.
• Experience with digital media content creation and publishing for social platforms.
• Strong communication skills to engage diverse local traders and stakeholders.
• Commitment to accessibility standards and corporate branding guidelines.

Responsibilities

• Deliver statutory licensing and registration functions under the London Local Authorities Act.
• Issue and renew street trading licences within service timescales.
• Reconcile licence payments and recover arrears with finance colleagues.
• Prepare documentation for the Officer Licensing Panel and support enforcement teams.
• Compile management statistics on occupancy and income; provide admin support across the service.
• Work on-site during trading hours, including required weekends and public holidays.
• Plan, film, edit, and publish content across TikTok, Instagram, and Facebook to boost engagement.

Skills

Licensing experience

Digital media creation

Communication

Content creation

On-site coordination

Canva

Meta Business Suite

Google Workspace

Accessibility WCAG 2.1

Tools

Canva

Meta Business Suite

Google Workspace

Job description

London Borough of Hackney is seeking a Licensing & Digital Media Officer to manage licensing functions and drive digital storytelling for Hackney's markets and traders. The role blends regulatory duties with creative communications to promote local businesses.

The post involves on-site duties across markets, weekend work, and delivering accessible, data-informed campaigns while adhering to WCAG 2.1 and corporate branding.