Library Team Assistant

TN United Kingdom; Gosport; On-site; GBP 13,000 - 15,000; Full time

Job summary

An established industry player is looking for enthusiastic Library Team Assistants to join their dynamic teams. This role involves creating a welcoming atmosphere, planning engaging activities for all ages, and providing excellent customer service. You'll have the opportunity to work closely with the community, ensuring everyone can explore the library's resources and events. If you are passionate about fostering a love for reading and community engagement, this is the perfect opportunity for you. Join a forward-thinking organization committed to innovative initiatives and community support.

Qualifications

• Excellent interpersonal and customer service skills are essential.
• Proficiency in IT and the ability to work with community partners.

Responsibilities

• Create a welcoming environment and support community hub activities.
• Plan and deliver engaging activities for children and adults.

Skills

Interpersonal Skills

Customer Service Skills

IT Proficiency

Initiative

Education

Good Education

Job description

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Salary Range:

£24,405 - £25,430 pro-rata, per annum (actual salary £13,522 - £14,090 per annum)

Work Location:

Gosport Discovery Centre

Contract Type:

Permanent

Closing Date:

13 May 2025

Assessment Day:

21 May 2025

The Role:

Do you enjoy working as part of a busy team, meeting and helping people of all ages, and providing excellent customer service? Hampshire’s Libraries are seeking enthusiastic and innovative Library Team Assistants to join our busy and flexible teams.

Your role will be to create a welcoming environment for all and support the community hub concept in our libraries. You will plan and deliver engaging activities for children such as Rhymetime and Storytime, as well as adult activities. You will work with partners and signpost customers when needed.

You will provide excellent customer experiences, encouraging exploration of our resources, apps, and events. Responsibilities include stock management and general administration.

Applicants should have a good education, excellent interpersonal and customer service skills, and proficiency in IT. Initiative and travel between libraries are required. A full induction and training will be provided.

If you want an innovative, community-focused role, this is a great opportunity. Recent initiatives include Ukraine support, bereavement support, and early literacy programs.

Please explain in your application how you meet the role requirements, highlighting your skills, experience, and behaviors related to the Job Description and Person Specification.

Additional Information:

See the Library Team Assistant Job Description and Person Specification for details.

Vetting Requirements:

This post requires a Criminal Records Check. References will be requested before interview as part of safer recruitment practices.

Contact for Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting welfare. We promote equal access and are a Disability Confident Employer.