Library Support Officer

LTE Group; Brough; On-site; GBP 25,877 - 28,725; Part time

Benefits offered by this job

35 days annual leave + 8 bank holidays

Wellbeing/personal development time

Pension contributions

Retail discounts

Employee Assistance Program

Cycle to work scheme

Job summary

Novus, part of the LTE Group, is looking for a Library Support Officer to join the team at HMP Humber. The role is permanent, part-time (18.5 hours per week) with a pro-rata salary and a competitive benefits package.

You will support students and staff with information needs and help ensure the library runs smoothly. The successful candidate will have a Level 3 Library and Information Services qualification (or working towards it), plus Level 2 literacy/numeracy, and strong IT and

Qualifications

• To hold Level 3 Library and Information Services qualification or be willing to work towards within an agreed timescale
• To hold Level 2 qualifications in literacy, numeracy
• Experience of working in a customer facing role
• High Attention to detail
• Effective communication & inter-personal skills
• IT skills, working with Microsoft Office and/or management data systems
• Logical and organised

Responsibilities

• Provide information support to students and staff and ensure the library runs smoothly
• Assist users with information resources and access to services

Skills

Customer facing

Attention to detail

Effective communication

Inter-personal skills

Logical and organised

Education

Level 3 Library and Information Services qualification

Level 2 qualifications in literacy, numeracy

Tools

Microsoft Office

Management data systems

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job title Library Support Officer Job reference REQ012683 Date posted 29/07/2026 Application closing date 26/08/2026 Location Brough Salary £25,877.80 to £28,725.84 Per annum * Pro-rata Package Competitive Benefits + LGPS Contractual hours 18.5 Basis Part time Job category/type Libraries Attachments Library Support Officer.pdf Job description

Do you have a passion for books, resources, and helping others access knowledge? We’re looking for an enthusiastic and organised Library Support Officer to join our vibrant team! If you love working in a dynamic environment, supporting students and staff with their information needs, and ensuring our library runs smoothly, this is the perfect role for you. Bring your passion for learning, excellent organisational skills, and commitment to supporting education to help create a welcoming and efficient library experience!

We have a great opportunity available to join Novus, our prison education provider at HMP Humber, working as a Library Support Officer. This role is offered on a permanent, part-time basis, working 18.5 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Humber Prison is a Category C men’s prison located in Everthorpe, East Riding of Yorkshire, England. Designed to house inmates from various backgrounds, Humber Prison provides a structured environment aimed at rehabilitation and re‑integration into society. The team’s aim is to create an environment in which staff and prisoners feel safe at all times. The prison’s mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• To hold Level 3 Library and Information Services qualification or be willing to work towards achieving within an agreed timescale
• To hold Level 2 qualifications in literacy, numeracy
• Experience of working in a customer facing role
• High Attention to detail
• Effective communication & inter-personal skills
• IT skills, working with Microsoft Office and/or management data systems
• Logical and organised

Benefits

• 35 days annual leave plus 8 bank holidays (Pro Rata)
• 2 hours for wellbeing / personal development per week (Pro Rata)
• Significant Pension contributions
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre‑screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.

The closing date for this job advert is 26/08/2026. However, sometimes the job advert may close early if we receive a good response!