Library Resources Assistant (weekend)

Buckinghamshire Council; Monks Risborough; On-site; GBP 1,600 - 2,300; Part time

Job summary

Buckinghamshire Libraries are seeking a Library Resources Assistant (weekend) to join a friendly team at Princes Risborough Library in the Aylesbury Area. The role is part-time (3 hours per week, 10am-1pm) with location flexibility across Buckinghamshire to cover relief work as needed.

You will deliver customer-focused library services and help maintain stock and displays. The post is fixed to a specific site most of the time, with occasional travel to other libraries for relief coverage.

Qualifications

• Customer-facing role with focus on helping library users.

Responsibilities

• Directly deliver library services to customers and resolve enquiries relating to library loans, digital services, computer use, and signposting to council services.
• Support shelving, stock management, and book displays to maintain library collections.

Skills

Customer service

Job description

Buckinghamshire Libraries are looking for a Library Resources Assistant (weekend) to join our friendly team in the Aylesbury Area based at Princes Risborough Library. We are seeking people who share our focus on customer service and who would enjoy engaging people with services that can enrich their lives.

The salary advertised is the grade level for the role, the salary for this role will be pro-rata to 3 hours per week, 10am-1pm.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

Buckinghamshire Libraries are responsible for delivering a modern library service through 29 libraries to communities throughout the county, using a mixed model of staffed, volunteer-supported and volunteer-led community libraries.

We are currently in the process of launching Library Flex, an enhanced out-of-hours service which will allow library users self-service access to facilities in 8 of our county libraries in addition to a regular staffed service.

About the role

This is a customer-facing role which will require you to be present at a specific site location each day.

This role will involve working as part of a library group across multiple sites, so applicants must be willing and able to work at multiple locations. Princes Risborough Library will be the typical location, but there will also be an occasional need for travel to other libraries within Buckinghamshire to provide relief cover.

This is a part-time role of 3 hours per week. The working pattern is as follows:

• Mondays X
• Tuesdays X
• Thursdays X
• Fridays X
• Saturdays 10am-1pm
• Sundays X

As part of this role, you will:

• Directly deliver library services to customers and resolve enquiries relating to library loans, digital services, computer use, and signposting to council services under the library’s role as a Council Access Point.
• Support a team of dedicated staff to maintain the library collections through shelving, stock management, and book displays.

Fixed

As a ‘fixed’ worker, you’ll spend most of your time in the same location, which will likely be a fixed office or location where your role is performed. Typically, you’ll be based in the same location as the rest of your team, because you provide a particular service from that fixed location or need access to information there.

About you

We are looking for somebody passionate about libraries and the role they can play in transforming the lives of children, young people and families, and who is keen to promote wellbeing in the community by combating loneliness and social exclusion.

If you're brilliant at helping customers with enquiries, with skills to promote and help access to digital services, and you have an interest in libraries as community hubs, then we would like to hear from you.

Other information

Please see the attached job summary for further information on this role and person specification.

Number of positions available: 1

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day.

This directorate includes a wide range of services, including:

• collecting and disposing of waste and recycling
• maintaining our roads and Rights of Way network and parking
• ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers
• managing Country Parks
• leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy
• Licensing, Environmental Health and Trading Standards
• Cemeteries and Crematoria

The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment.

We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that’s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.