Library Assistant

Milton-Keynes-Council; Milton Keynes; On-site; GBP 3,000 - 4,000; Part time

Benefits offered by this job

28 days annual leave

Local Government Pension Scheme

Family friendly policies

Health cash plan

Bike purchase scheme

High street discounts

Salary sacrifice car scheme

Blue Light Card

Job summary

Milton Keynes City Council is recruiting a part-time Library Assistant for the Public Libraries team in Milton Keynes, working five hours per week on Saturdays from 9:00 to 14:00. This site-based role includes DBS checks and driving as part of required documentation for application.

You will help residents access resources, support reading activities and deliver friendly, inclusive customer service while contributing to a collaborative team.

Qualifications

• GCSE English and Maths at grade A-C or equivalent.
• Strong literacy and numeracy skills.
• Excellent customer service and communication abilities.
• Experience using information technology or ability to learn quickly.

Responsibilities

• Promoting the value of reading and helping residents access information, learning opportunities and resources.
• Providing frontline customer service at library service points and supporting activities such as story times and community events.
• Helping to promote library services and maintaining positive relationships with residents from across the community.
• Advising customers on the use of library materials, digital resources and equipment.
• Supporting the maintenance of a safe, welcoming and inclusive environment for customers and colleagues.
• Working flexibly across library locations and supporting service delivery where required.

Skills

Confident communicator

Microsoft Office

Learn new systems quickly

Education

GCSE English and Maths

Tools

IT systems

Information technology

Job description

The following content displays a map of the jobs location - Central Milton Keynes Library, Milton Keynes, Buckinghamshire

Central Milton Keynes Library, Milton Keynes, Buckinghamshire

Closing Date:

11/10/2026

Job Category:

Children's Centres

Service Area:

Children's Services- Access to Education, Employment and Training

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28days annual leave every year on top of public (bank) holidays, increasing to 32days after five years.In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Roles are either ‘site based’ or ‘home based’.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

Job Introduction

We’re recruiting a part-time Library Assistant to join our Public Libraries team at Milton Keynes City Council, working five hours per week.
Our libraries provide welcoming, inclusive spaces where residents can access books, digital resources, information, learning opportunities and community support.

Every day, we help people of all ages improve literacy, build digital skills, access reliable information and connect with their local community. By supporting education, wellbeing and lifelong learning, we play an important role in helping residents thrive and creating stronger, more connected communities across Milton Keynes.

As a Library Assistant, you’ll be one of the friendly faces of our library service. You’ll help create a positive experience for everyone who visits, supporting residents to access library resources, use our services and take part in activities that encourage reading, learning and community involvement.

This part-time role is ideal for someone looking to make a meaningful contribution to their community while working five hours per week. Whether you're helping someone discover their next great read, access online services or take part in a local event, you'll make a real difference to the people who use our libraries.

At Milton Keynes City Council, we're committed to making our city a better place to live by creating healthier communities, tackling inequalities and supporting residents to achieve their potential.

If you enjoy helping people, providing excellent customer service and working as part of a community-focused team, this is the role for you.

This is a part-time position.

Working five hours per week on Saturdays from 9.00am to 2.00pm

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 22nd October 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

• Promoting the value of reading and helping residents access information, learning opportunities and resources that enrich their lives.
• Providing frontline customer service at library service points and supporting activities such as story times and community events.
• Helping to promote library services and maintaining positive relationships with residents from across the community.
• Advising customers on the use of library materials, digital resources and equipment.
• Supporting the maintenance of a safe, welcoming and inclusive environment for customers and colleagues.
• Working flexibly across library locations and supporting service delivery where required.

Ideal Candidate

• GCSE English and Maths at grade A-C or equivalent, or relevant experience that demonstrates strong literacy and numeracy skills.
• A confident communicator who enjoys speaking with people from a wide range of backgrounds and delivering excellent customer service.
• Experience using information technology, including Microsoft Office and other digital systems, or the ability to learn new systems quickly.
• Someone who can remain organised and effective in a busy environment while managing several tasks at the same time.
• You’ll be comfortable working independently when required while also contributing positively as part of a team.
• With a practical approach to problem solving, you’ll be able to identify issues, take appropriate action and seek support when needed.

Full UK Driving Licence and access to a vehicle

To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.

As part of the pre-employment checks, should you be offered the role, we’ll carry out an Basic Disclosure and Barring Service (DBS) check.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.