Library Experience Assistant — Evening & Weekend Support

Middlesex University London; Greater London; Hybrid; GBP 20,000 - 26,000; Part time

Job summary

Middlesex University London is seeking a Library Experience Assistant to join the Library Experience team on a part-time 0.8 FTE, term-time basis. You will support students with first-line enquiries, assist with library circulation processes and queries, and help maintain a friendly, welcoming environment that supports learning.

The role requires regular evening and weekend work on a rota basis. Actual hours will be determined by the line manager.

Qualifications

• Customer services experience required.

Responsibilities

• Provide first line enquiries support to students, visitors and staff.
• Assist with library circulation processes and queries.
• Proactively manage student behaviour to maintain a welcoming environment.

Job description

Middlesex University London is seeking a Library Experience Assistant to join the Library Experience team on a part-time 0.8 FTE, term-time basis. You will support students with first-line enquiries, assist with library circulation processes and queries, and help maintain a friendly, welcoming environment that supports learning.

The role requires regular evening and weekend work on a rota basis. Actual hours will be determined by the line manager.