Library Assistant - Flexible Hours & Community Impact

South Gloucestershire Council; Bristol; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Generous annual leave (pro rata)

Wellbeing support

Staff discounts

Flexible working

Job summary

South Gloucestershire Council is seeking a Library Assistant to support customers and maximise use of library services. You will assist with IT access, promote reading and learning, and help run activities and events that engage the community and support wellbeing.

You will work across Bradley Stoke and Filton on a rolling 2-week rota, with duties including shelving, cash handling and helping at story times and craft sessions. Interviews 30th November and 1st December 2026.

Qualifications

• It is essential to hold 3 GCSEs at grade 4/C or above, including English and maths.
• Strong customer service experience, especially with children, older people and disabled individuals.
• Ability to work with diverse people and promote inclusive service delivery.
• Clear, professional communication with customers and colleagues.
• Experience using ICT equipment, software applications and the internet.

Responsibilities

• Provide library services to the community, assisting enquiries using a range of resources.
• Use the library management system and self-service equipment to help customers with IT resources.
• Keep a welcoming environment; shelve books, prep new stock and create displays.
• Coordinate rhyme/story times, craft sessions, reading groups and author events.
• Perform shelving, counter duties, lifting and unpacking delivery crates as required.
• Handle cash payments and library transactions with high customer service standards.

Skills

Customer service

IT literacy

Cash handling

Inclusive service

Education

GCSEs English & Maths 4/C or equivalent

Tools

Library system

Job description

South Gloucestershire Council is seeking a Library Assistant to support customers and maximise use of library services. You will assist with IT access, promote reading and learning, and help run activities and events that engage the community and support wellbeing.

You will work across Bradley Stoke and Filton on a rolling 2-week rota, with duties including shelving, cash handling and helping at story times and craft sessions. Interviews 30th November and 1st December 2026.