Library Assistant - Cefn Mawr

Wrexham County Borough Council; Wrexham; On-site; GBP 9,000 - 15,000; Part time

Benefits offered by this job

Health & wellbeing benefits

Job summary

Wrexham County Borough Council is recruiting a positive, enthusiastic Library Assistant to deliver a friendly library service across the county. The role involves direct customer service, assisting with ICT use, supporting children's activities and reader development, and performing clerical tasks to keep libraries running smoothly.

The post is 20.75 hours per week with varied shifts: Monday, Wednesday, Thursday and Friday.

Qualifications

• Direct customer service and enquiries handling.
• Support customers to use ICT.
• Participation in children's activities and reader development.
• Clerical and administrative tasks to support library operations.
• Minimum 5 GCSE passes (Grade C or above); Welsh language ability desirable.

Responsibilities

• Provide direct customer services at libraries across the county.
• Handle enquiries and assist with ICT use.
• Support children’s activities and reader development initiatives.
• Carry out clerical and administrative duties to ensure efficient library operations.

Skills

Customer service

ICT support

Reader development

Clerical work

Education

GCSEs (5 GCSE passes)

Job description

20.75 hours per week; Monday 12.45 -5.30, Wednesday 12.45 -5.30, Thursday 2.00-5.30, Friday 8.45 - 5.30.

A vacancy has arisen for a positive, enthusiastic and flexible person to undertake this rewarding post providing a library service to customers to libraries across Wrexham County Borough.

The post holder will be required to provide direct customer services, handle enquiries, support customers to use ICT, participate in children’s activities and reader development activities along with clerical and administrative work to support the efficient working of the library.

The minimum educational requirement is 5 GCSE passes Grade C or above (or equivalent). The ability to speak Welsh is desirable.

For an informal discussion about this post, please contact: Debbie Williams, Library Service Officer 01978 292090 or Lisabeth Thomas Senior Library Assistant on 01978 840328

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

About Us

The County Borough of Wrexham, located in North East Wales, is proud of its Welsh heritage and cultural identity. Over the years it has grown to reflect a population that is multi-religious and multi-ethnic and complements the diversity of our communities.

Centred on the city of Wrexham, which nestles between the Welsh mountains and the Cheshire plains, it’s a location that really can offer you the best of both worlds and we are proud of our city status (awarded in 2022 when we became the seventh city in Wales).

Wrexham County Borough Council is a unitary Council which delivers a wide range of services aimed at improving the lives of Wrexham residents and surrounding communities. We are committed to providing services through collaboration with local and national partners. With a focus on sustainable development, community wellbeing, and improving the lives of Wrexham residents and surrounding communities, Wrexham is a fantastic place to work, live, and learn.

The council is an inclusive employer with a workforce of around 5,500, offering diverse roles, training and development and rewarding career opportunities. Wrexham County Borough Council values innovation, bilingualism in English and Welsh, and welcomes applicants from all backgrounds. As a Disability Confident Committed Employer, the council ensures accessible recruitment and support for disabled employees including offering a guaranteed interview (where essential person specification items are met). Additionally, veterans will receive guaranteed interviews under the Armed Forces Covenant if eligibility criteria are met (where essential person specification items are met).

Employee benefits include membership in the Local Government Pension Scheme, flexible working arrangements, generous annual leave up to 32 days, family-friendly policies which support caring and family commitments, work life balance and flexi time (dependent on role), discounted leisure membership, access to Wrexham Reward Scheme where you can get discounts off leading retailers nationally and locally and a range of health & well-being resources for example:

• Healthy & Wellbeing Champions
• Access to an employee assistance programme where you can get advice on staying healthy whether financially, mentally or physically:
  ocounselling (available 24/7, 365 days a year)
  oin the moment emotional support (available 24/7, 365 days a year)
  othe option to set health boosting goals with small, sustainable lifestyle changes
  oconnect your health apps to automatically track your physical health and meet progress goals
  oblogs, videos, recipes and more resources providing inspiration and motivation
  oidentify the risk of developing leading lifestyle related diseases along with mental health and financial scores
  olegal, financial and consumer advice
• Health and wellbeing events and campaigns throughout the year e.g. November Health Day, Time to Talk Day, Mental Health Awareness week, Sun Awareness week, Menopause Week, Financial Health week
• Menopause Café and guidance
• Unpaid Carer Café and guidance

Our Council Plan (2023–28) sets out our priorities for this period and we deliver these by following the Nolan Values of public life (selflessness, integrity, objectivity, accountability, openness, honesty and leadership) as well as our own Corporate Values which are:

• Empowerment
• Trust and honesty
• Aspiration
• Collaboration
• Making a difference
• Fairness