Library Assistant

Leicestershire County Council; Market Harborough; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local government council in Market Harborough is seeking a Library Services Assistant to deliver high-quality services to library users. The role involves assisting with information retrieval, displaying materials, and organizing events. Ideal candidates will have a passion for reading, excellent communication skills, and experience with digital technology. Flexible working arrangements may be considered.

Qualifications

• Interest in reading, learning and culture.
• Experience with digital technology.
• High level of customer service delivery.
• Excellent written and verbal communication skills.
• Good literacy and numeracy skills.
• Ability to work as part of a team and independently.
• Good time management skills.
• Understanding of equal opportunities.

Responsibilities

• Provide a high-quality library service to customers.
• Assist library users with information and IT systems.
• Shelve and display books and materials.
• Deliver library events and promote reading.

Skills

Interest in reading

Digital technology experience

Customer service

Excellent communication skills

Literacy and numeracy skills

Teamwork

Time management

Commitment to equal opportunities

Education

ECDL or ITQ level 2 qualification

Job description

Library Services Assistant

As a Library Services Assistant, you will work as part of a team responsible for providing a high-quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5's. You will also be required to promote customer choice and enjoyment in reading, and the service's digital offer including e-books and online reference resources.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term‑time working, part‑time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant?

Qualifications

• Have an interest in reading, learning and culture.
• Have experience of, and an interest in, digital technology, including an ECDL or ITQ level 2 qualification or equivalent practical experience.
• Understand the importance of delivering a high level of customer service.
• Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
• Have good literacy and numeracy skills to undertake the duties of the role.
• Be able to work as part of a team and on your own initiative.
• Have good time management skills and the ability to work to deadlines.
• You must also have an understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations.
• We’ll expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Disability Confident

Employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .