Library Assistant

Chichester College; Haywards Heath; On-site; GBP 9,800 - 11,000; Full time

Benefits offered by this job

LGPS pension

Annual leave

Discount schemes

Employee Assistance Programme

Family friendly policy

CPD

Job summary

Chichester College Group is seeking a friendly and proactive Library Assistant for Haywards Heath College. You will work within the Library Service to support students and staff in accessing information and resources to help them achieve their goals.

The role emphasises customer service, IT support, and a well-organised library environment, with opportunities for professional development and contributing to an inclusive learning setting.

Qualifications

• Experience in a customer-facing role in an educational setting.
• Strong communication and customer service skills.
• Ability to maintain accurate records and organise resources.
• Willingness to promote library services and events.
• Experience with IT or digital learning queries is helpful.

Responsibilities

• Provide a friendly front-line service for students and staff.
• Assist users in finding and using print and online resources.
• Issue, return and manage library stock.
• Promote library services, resources and events.
• Support students with basic IT and digital learning queries.
• Maintain a welcoming, well-organised library environment.
• Undertake administrative tasks to support day-to-day operations.

Skills

Customer service

Communication skills

IT literacy

Organisational skills

Record keeping

Library experience

Tools

IT systems

Job description

Chichester College Group is seeking a friendly and proactive Library Assistant to join our team at Haywards Heath College. Working as part of the Library Service, you will help create a welcoming and supportive learning environment, assisting students and staff to access the information and resources they need to achieve their goals.

As our Library Assistant, you will:

• Provide a friendly and efficient front-line service for students and staff.
• Support library users in finding, accessing and making the best use of library resources, both print and online.
• Assist with the issue, return and management of library stock.
• Help promote library services, resources and events across the campus.
• Support students with basic IT and digital learning queries.
• Contribute to maintaining an attractive, welcoming and well-organised library environment.
• Undertake a range of administrative tasks to support the day-to-day operation of the library service.

What we can offer you in this role:

• You will be joining a supportive and dedicated team that plays a vital role in student success.
• This is an excellent opportunity to contribute to an inclusive learning environment, develop your skills and make a real difference to students' educational experience.
• Experience of working in an educational environment, with a genuine commitment to supporting students and helping them achieve their goals.
• A student-centred approach, with excellent customer service and communication skills.
• Proven organisational skills, attention to detail and the ability to maintain accurate records.
• Confidence in using IT systems and digital resources.
• Experience of working in a library environment would be advantageous.
• Local Government Pension Scheme, with the Group contributing 15% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement (paid as part of the salary for Term-Time-Only roles).
• Access to a range of discount schemes including shopping, restaurants, gym, travel, cinema and onsite facilities.
• Employee Assistance Programme.
• Enhanced family friendly policies including enhanced maternity, paternity and adoption leave.
• Continuous professional development opportunities.

The working pattern for this role will be: 25 hours per week - Monday to Friday, 8.15am to 1.15pm. 39 working weeks per year.