Library Assistant

Leicestershire County Council; Earl Shilton; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working options

Disability Confident Employer

Job summary

Leicestershire County Council's Earl Shilton Library is seeking a Library Services Assistant to join a friendly team.

You will help customers find information, assist with IT, shelve books, and run library events including IT tasters and sessions for under 5s.

The role is permanent, with Saturday hours (4.5 per week) and a pro rata salary of £25,995–£26,409 depending on hours worked.

Qualifications

• Hold GCSE grades A-C or NVQ 2 or equivalent level of experience.
• Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
• Understand the importance of delivering a high level of customer service.

Responsibilities

• Provide a high quality, welcoming, and efficient library service to all customers.
• Assist users to find information and resources and help them use IT systems.
• Shelve and display books and other materials and deliver library events such as IT tasters and sessions for under 5’s.

Skills

Customer service

Teamwork

Communication

Time management

Education

GCSE A-C or NVQ 2

Tools

IT systems

Job description

Organisation: Leicestershire County Council

Work Location: Earl Shilton Library, Wood Street, Earl Shilton, LE9 7NE

Salary: £25,995 - £26,409 per annum (pro rata for part-time) (pay award pending)

Working Hours:Saturdays 9:30am - 2pm (4.5 hours per week)

Contract Type: Permanent

Closing Date: 5th September 2026

Interview Date(s): TBC

Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant.

About the Role

As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Have an interest in reading, learning and culture.
• Hold GCSE grades A-C standard or NVQ 2 or equivalent level of experience.
• Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
• Understand the importance of delivering a high level of customer service.
• Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
• Have good literacy and numeracy skills to undertake the duties of the role.
• Be able to work as part of a team and on your own initiative. And have good time management skills and the ability to work to deadlines.

In addition, we also expect you to shareour commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Charlotte Richards - Library Supervisor

Telephone: [phone]

Email: [e-mail]